• Report: #152018

Complaint Review: V2PREMIER - VISCOM - NBCSHOPPINGNETWORK

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  • Submitted: Mon, August 01, 2005
  • Updated: Tue, August 02, 2005

  • Reported By:SEVEN VALLEYS Pennsylvania
V2PREMIER - VISCOM - NBCSHOPPINGNETWORK
4064 Peavy Road Chaska, MINNESOTA U.S.A.

V2PREMIER - VISCOM - NBCSHOPPINGNETWORK ripoff Chaska MINNESOTA

*Consumer Suggestion: Where to complain regarding this issue/ Information

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Ripped off by viscom Technologies, NBC shopping Club, v2premier for a computer ordered from NBC and manufactured by Viscom Technologies. Order was incomplete, computer extremely difficult to set up and most of the software was missing!

I contacted NBC, Viscom Technologies and V2Premier and was shifted around for the last year. No user manuals, 95missing software and no solutions from any of the entities involved. A Complete Ripoff. They won't try to solve the problem, not even by selling you the software you've already paid for.

Jody
SEVEN VALLEYS, Pennsylvania
U.S.A.

This report was posted on Ripoff Report on 08/01/2005 12:41 PM and is a permanent record located here: http://www.ripoffreport.com/r/V2PREMIER-VISCOM-NBCSHOPPINGNETWORK/Chaska-MINNESOTA-55318/V2PREMIER-VISCOM-NBCSHOPPINGNETWORK-ripoff-Chaska-MINNESOTA-152018. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Suggestion

Where to complain regarding this issue/ Information

AUTHOR: John - (U.S.A.)

Please File complaints against ShopNBC, Elite Group (ECS ) and Viscom Technologies with the
following agencies.

ShopNBC / Viscom Technologies Group (Minnesota)
==========================
State Attorney In Minnesota:
Phone Number: 1-800-657-3787
Phone Number: (651) 296-3353
attorney.general@state.mn.us
http://www.ag.state.mn.us

Federal Trade Commission:
http://www.ftc.gov/opa/2003/04/valuevision.htm
http://www.ftc.gov/opa/2001/07/valuevision.htm
http://www.ftc.gov/opa/2001/08/fyi0145.htm
http://www.ftc.gov

Internet Fraud Complaint Center / Consumer complaint websites
http://www.ifccfbi.gov/index.asp

Viscom Technology Group (A.K.A. Promise Technology)
4064 Peavey Road
Chaska Minnesota 55318-2396 U.S.
11027 Bell Oakes Estate Road
Eden Prarie, Minnesota 55347 U.S.
http://www.viscom-usa.com
http://www.v2premier.com jpeterson@viscom-usa.com
Mr. & Mrs. Jim & Sandra Peterson, Owners
Phone Number: (952) 368-2429 (952)612-275-8436
Phone Number: 1-877-822-4562 1-800-877-7933.
Fax Number: (952) 368-2443 (952)368-2450
support@viscom-usa.com

ShopNBC/Value Vision
6740 Shady Oak Rd
Eden Prarie, Minnesota 55347 U.S.
http://www.shopnbc.com
http://www.vvtv.com
Mr. Mitch Cook, Director, Customer Operations mcook@shopnbc.com
Ms. Kathy Smith - Director, Customer Service ksmith@shopnbc.com
Mr. Howard Fox - Senior VP Operations/Cust Serv hfox@shopnbc.com
Mike Davidson -Sales Host mdavidson@shopnbc.com mkdavidson@usinternet.com
Kerry McNally- Sales Host kmcnally@shopnbc.com
Shawn Wilsie- Sales Host swilsie@shopnbc.com
Brian Kessler - Sales Host bkessler@shopnbc.com
Customer Service customerservice@shopnbc.com
Phone Number: (952) 943-6253
Phone Number: 1-800-884-2212 1-800-474-6762
Fax Number: (952) 943-6244

Elite Group /E.C.S. [ V2 Premier O.E.M. Manufacture] (California)
=============================
Note: The V2Premier is not manufactured by Viscom Technology Group.
http://www.ecsusa.com/aboutUs/resellers.html ("grey market" merchandise?)
Elitegroup Computer Systems, Inc. U.S. Headquarter
45401 Research Avenue
Fremont, CA 94539 U.S.
Phone Number: (510) 226-7333
Fax Number: (510) 226-7350
support@ecsusa.com
http://www.ecsusa.com

State Attorney in California:
Phone Number: 1-800-952-5225
Phone Number : (916)322-3360
http://caag.state.ca.us

Better Business Bureau in greater SanFrancisco area:
http://www.goldengatebbb.org
info@goldengate.bbb.org.

(California Residents)
California Department of Consumer Affairs:
http://www.dca.ca.gov

Federal Trade Commission:
Phone Number:1-877-382-4357
http://www.ftc.gov

Internet Fraud Complaint Center /Consumer complaint websites
http://www.ifccfbi.gov/index.asp

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John - Nanticoke, Pennsylvania
U.S.A.
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