- Report: #49103
Complaint Review: V2Premier And ShopNBC
Related Reports
Featured Ripoff Reports
Ripoff Reports
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
Special Features
-
Doctored Reviews is designed to help patients, doctors, and websites understand the problems created by Medical Justice, a company trying to restrict online patient reviews, and to offer some ways that let patients freely talk about their healthcare experiences. -
The government should serve voters, not corporate special interests. Public Citizen works to empower ordinary citizens, reduce the influence of big corporations on government, open the government to public scrutiny, and hold public officials accountable for their misdeeds. -
WHAT YOU NEED TO KNOW ABOUT THE BBB: NOT a government agency as listed in your local phone book. Instead the BBB is a private non-profit / franchise operation. 20/20 exposes the BBB, Hamas Terror Group Gets 'A' Rating - BBB is running a "pay for play" scheme.
| V2Premier And ShopNBC
Chaska, Minnesota U.S.A. |
|
V2Premier & ShopNBC rip-off Chaska Minnesota
*Consumer Comment: my v2 computer is alive!
*Consumer Comment: my v2 computer is alive!
*Consumer Comment: my v2 computer is alive!
*Author of original report: ShopNBC and V2Premier
Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™
In September 2002 we purchased a V2Premier computer from ShopNBC for our home office. Within 2 weeks of receiving the computer we had to return the tower as it basically died. They agreed to send us a new tower and we returned the old tower as requested. It took at total of 2 1/2 weeks for the exchange to take place and the software reinstalled so I could again use the computer for my business.
In December 2002, the power supply went out on the computer, after several hours of dialing phone numbers and talking to "techs" they sent another power supply, the usual 7-10 business days actually takes 3+ weeks. In the meantime I am again not able to use the computer for my business.
On February 24th, 2003, the unit just plain died! It has now been 3 weeks since they were going to send me three parts and I still only have one of the parts. After several more hours of phone time, they don't know where the parts are or why I did not receive them. Again, THREE weeks I have not been able to use the computer for my business and by time I get the parts
it will be another 2-3 weeks.
I have asked for them to take the computer back and refund my cost however we received the blanket statement that they would not take a return after 30 days. American Express is looking into the matter as they have a department that deals with these issues. They have agreed to send a tech to replace defective parts or replace the tower if they are not able to fix the unit however they won't send the tech until I receive the parts....this could be NEVER!
When talking to the phone numbers given they basically bounce you back and forth between the Minnesota and Altanta offices each blaming each other for the problem.
I have had enough of both V2Premier and Shop NBC. I strongly feel that ShopNBC should remove this company from their programing and take responsibility for the customers they have assisted V2Premier in taking advantage of.
Julie
Rockford, Illinois
U.S.A.
In December 2002, the power supply went out on the computer, after several hours of dialing phone numbers and talking to "techs" they sent another power supply, the usual 7-10 business days actually takes 3+ weeks. In the meantime I am again not able to use the computer for my business.
On February 24th, 2003, the unit just plain died! It has now been 3 weeks since they were going to send me three parts and I still only have one of the parts. After several more hours of phone time, they don't know where the parts are or why I did not receive them. Again, THREE weeks I have not been able to use the computer for my business and by time I get the parts
it will be another 2-3 weeks.
I have asked for them to take the computer back and refund my cost however we received the blanket statement that they would not take a return after 30 days. American Express is looking into the matter as they have a department that deals with these issues. They have agreed to send a tech to replace defective parts or replace the tower if they are not able to fix the unit however they won't send the tech until I receive the parts....this could be NEVER!
When talking to the phone numbers given they basically bounce you back and forth between the Minnesota and Altanta offices each blaming each other for the problem.
I have had enough of both V2Premier and Shop NBC. I strongly feel that ShopNBC should remove this company from their programing and take responsibility for the customers they have assisted V2Premier in taking advantage of.
Julie
Rockford, Illinois
U.S.A.
This report was posted on Ripoff Report on 03/13/2003 04:07 PM and is a permanent record located here: http://www.ripoffreport.com/r/V2Premier-And-ShopNBC/Chaska-Minnesota/V2Premier-ShopNBC-rip-off-Chaska-Minnesota-49103. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
Click Here to read other Ripoff Reports on V2Premier And ShopNBC
Search for additional reports
If you would like to see more Rip-off Reports on this company/individual, search here:
Search Tips#1 Consumer Comment
my v2 computer is alive!
AUTHOR: Steve - (U.S.A.)
SUBMITTED: Tuesday, January 11, 2005
have had mine for about 1 year and is still alive.had minor issues with it and 1 dvd drive replaced promptly.everything worked since day one and still works even the free gift digital camera.thanks for reading. oh also if you do buy another brand name computer why don't you check out there own ripoff report complaints,they have em too you know.out of thousands of computers sold, you are going to get some bad ones just like automobiles and anything else made.thanks again.
Respond to this report!
What's this? #2 Consumer Comment
my v2 computer is alive!
AUTHOR: Steve - (U.S.A.)
SUBMITTED: Tuesday, January 11, 2005
have had mine for about 1 year and is still alive.had minor issues with it and 1 dvd drive replaced promptly.everything worked since day one and still works even the free gift digital camera.thanks for reading. oh also if you do buy another brand name computer why don't you check out there own ripoff report complaints,they have em too you know.out of thousands of computers sold, you are going to get some bad ones just like automobiles and anything else made.thanks again.
Respond to this report!
What's this? #3 Consumer Comment
my v2 computer is alive!
AUTHOR: Steve - (U.S.A.)
SUBMITTED: Tuesday, January 11, 2005
have had mine for about 1 year and is still alive.had minor issues with it and 1 dvd drive replaced promptly.everything worked since day one and still works even the free gift digital camera.thanks for reading. oh also if you do buy another brand name computer why don't you check out there own ripoff report complaints,they have em too you know.out of thousands of computers sold, you are going to get some bad ones just like automobiles and anything else made.thanks again.
Respond to this report!
What's this? #4 Author of original report
ShopNBC and V2Premier
AUTHOR: Julie - (U.S.A.)
SUBMITTED: Thursday, December 30, 2004
I just thought someone should know that eventually I reached a person at ShopNBC named Laura who has a position higher than Chad Walsky in the ShopNBC President's Office. After spending a few minutes on the phone with her she researched the problems I have had with V2Premier and ShopNBC and agreed to take my
computer back. I packed up the computer and everything that went with it and returned it using the pre-paid UPS labels she sent.
This processed took me almost 9 months from the day the computer arrived. I appreciated Laura's help with this issue.
I now own 3 Compaq's, 2 Dell Desktops and 3 Dell laptops and have not had any problems with any of them. I strongly recommend purchasing a Dell.
computer back. I packed up the computer and everything that went with it and returned it using the pre-paid UPS labels she sent.
This processed took me almost 9 months from the day the computer arrived. I appreciated Laura's help with this issue.
I now own 3 Compaq's, 2 Dell Desktops and 3 Dell laptops and have not had any problems with any of them. I strongly recommend purchasing a Dell.
Respond to this report!
What's this? 
