• Report: #458407

Complaint Review: VBarrack.com, VBarrack

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  • Submitted: Thu, June 04, 2009
  • Updated: Thu, September 02, 2010

  • Reported By:Charleston South Carolina
VBarrack.com, VBarrack
Hong Kong, China, People's Republic of

VBarrack.com, VBarrack Bans Account My Account, No Contact, Threatens To Sue Me When Reporting China

*REBUTTAL Owner of company: Competitor Spreading False Complaints

*REBUTTAL Owner of company: Competitor Spreading False Complaints

*Consumer Comment: I was scammed as well

*Author of original report: VBARRACK HAS NOT RESOLVED ISSUE

*Author of original report: VBARRACK HAS NOT RESOLVED ISSUE

*Author of original report: VBARRACK HAS NOT RESOLVED ISSUE

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I reported this and tried to work with this company for longer than I had the account.

To sum it up, I received this in the mail from Blizzard

****Notice of Account Closure****

Hello,

Account Action: Closure
Reason for Action: Terms of Use Violation - Sale of Virtual Property

After a thorough investigation, we have found that a player of the account above was found to have participated in the exchange of virtual game content for something of value outside of World of Warcraft.

These actions violate the World of Warcraft Terms of Use. We ask that you take a moment to review these terms at http://www.worldofwarcraft.com/legal/termsofuse.html.

Blizzard Entertainment does not recognize the transfer of any virtual property outside of World of Warcraft. You may not sell accounts, items, gold or characters for "real" money or exchange these items for value outside of the game.

This World of Warcraft account has been closed by the Account Administration staff based on a review of the account and all related policy violations.

This action has been taken in accordance with the Terms of Use and our In-Game Policies (http://us.blizzard.com/support/article/20309). Any recurring subscriptions on this account have been suspended to prevent further monetary charges.

Only the Account Administration department can address disputes or questions you may have about this account action. To learn more about how we are able to assist you, please visit us at http://us.blizzard.com/support/article/21505.

Regards,

Account Administration
Blizzard Entertainment
http://us.blizzard.com/support/article/21505




VBarrack.com response to me in order to resolve the issue was we will sue you if you don't leave us alone. Do not bug me again Vbarrack, I tried to resolve the issue with you for weeks, and your lousy service is not 101% guarantee in fact I bet you don't even know what 101% guarantee even means. You can't guarantee an account because Blizzard does ban accounts and then we are the ones to take a hit when you do.

I do not recommend this company to anyone as there guarantee is bogus and when you try to resolve the issue with them, they threaten to sue you.

I recommend filing a chargeback on their payment if you fall victim of a dispute because it's so much easier and I should have done that right away rather than waiting weeks for no results.

Jason l
Charleston, South Carolina
U.S.A.

This report was posted on Ripoff Report on 06/04/2009 05:04 AM and is a permanent record located here: http://www.ripoffreport.com/r/VBarrackcom-VBarrack/Hong-Kong-/VBarrackcom-VBarrack-Bans-Account-My-Account-No-Contact-Threatens-To-Sue-Me-When-Repor-458407. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

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REBUTTALS & REPLIES:
0Author 4Consumer 2Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

Competitor Spreading False Complaints

AUTHOR: Vbarrack - (United States of America)

We noticed that there were complaints that were posted on some complaints boards. However, you might also easily notice that most of the complaints there have a similar style and format. Some of them are even made by the same group of people. They just keep on posting similar complaints against other sites like us. This is merely the tricks of some of our competitors. Most of our customers wonder the validity of those complaints.


Please check our real customer feedback from here http://www.vbarrack.com/reviews


You may also provode your order invoice number, full name and email address in order to show this is a legitimate complaint.


cs@vbarrack.com


Vbarrack.com

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#2 REBUTTAL Owner of company

Competitor Spreading False Complaints

AUTHOR: Vbarrack - (United States of America)

We noticed that there were complaints that were posted on some complaints boards like here. However, you might also easily notice that most of the complaints there have a similar style and format. Some of them are even made by the same group of people. They just keep on posting similar complaints against other sites like us. This is merely the tricks of some of our competitors. Most of our customers wonder the validity of those complaints.


You may check our real customer feedback from here http://www.vbarrack.com/reviews


Please feel free to show your order information and we can look it up for you.


cs@vbarrack.com


Vbarrack.com

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#3 Consumer Comment

I was scammed as well

AUTHOR: BV - (United States of America)

My account was recalled by the account owner shortly after purchase, I also did not receive any follow ups or support from Vbarrack when reporting this issue to them. I know for sure that the account was reclaimed by the account owner as I spoke with him in-game on the character I purchased. Vbarrack is supposed to have an account guarantee however they do not honor this guarantee. I do not recommend buying frim this company.
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#4 Author of original report

VBARRACK HAS NOT RESOLVED ISSUE

AUTHOR: Jason l - (U.S.A.)

VBARRACK.COM HAS STILL NOT RESOLVED MY ISSUE!
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#5 Author of original report

VBARRACK HAS NOT RESOLVED ISSUE

AUTHOR: Jason l - (U.S.A.)

VBARRACK.COM HAS STILL NOT RESOLVED MY ISSUE!
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#6 Author of original report

VBARRACK HAS NOT RESOLVED ISSUE

AUTHOR: Jason l - (U.S.A.)

VBARRACK.COM HAS STILL NOT RESOLVED MY ISSUE!
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