- Report: #307004
Report - Rebuttal - Arbitrate
Complaint Review: VCA West Los Angeles Animal Hospital
VCA West Los Angeles Animal Hospital1818 South Sepulveda Blvd. Los Angeles, California U.S.A.
VCA West Los Angeles Animal Hospital David Bruyette - worst person in the world Los Angeles California
*Consumer Comment: Unprofessional response by owner
*REBUTTAL Individual responds: Client Concerns
*Consumer Comment: VCA Should Kick Out David Bruyette Right Away. He Undermines VCA Obviously.
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4 days later they called me to tell me that the tumor was just a small lump of fat! I was livid. Clearly he never had cancer in the first place. I obtained copies of the initial biopsy, and it turns out, it was performed by another student with no oversight from an experienced pathologist. I complained to VCA and was told to just go away. The lab had an experienced pathologist redo the biopsy, and it was inconclusive for cancer, and my dog should never have received the surgery.
When I wrote to David Bruyette, he was a real piece of work. I was very professional and understanding in my correspondence with him, and he couldn't have been more rude. I told him how upset I was about the situation, and something should be done, my dog had been BUTCHERED for no reason, just their negligence. He wrote me and told me that since I felt that way, I should "seek further veterinary care at another facility" and they would "gladly forward his chart to that clinic". What a d*ck! They wouldn't refund my money either. I had spent nearly $3000.00. Thank God I didn't do the radiation. I took this up with their corporate offices, and still I was told to go away.
This was almost 5 years ago when my dog was 7. Today is his 12th birthday and he is doing great. We haven't been back to VCA since.
los angeles, California
This report was posted on Ripoff Report on 02/07/2008 11:34 AM and is a permanent record located here: http://www.ripoffreport.com/r/VCA-West-Los-Angeles-Animal-Hospital/Los-Angeles-California-90025/VCA-West-Los-Angeles-Animal-Hospital-David-Bruyette-worst-person-in-the-world-Los-Angele-307004. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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