- Report: #514427
Report - Rebuttal - Arbitrate
Complaint Review: VENUE.COM
VENUE.COMInternet United States of America
VENUE.COM Venue Refused to Take Back My Cracked 50 inch HD Flat Screen TV that they Broke Ohio, Internet
*Author of original report: RESPONDING TO YOUR COMMENT
*Consumer Comment: Respond to Venue 50" tv complaint
*Author of original report: VENUE IS A FRAUD
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Today is Saturday, October 24, 2009 and I am upset because VENUE sent me and my husband a cracked Flat Screen TV and they don't want to fix it or admit that they shipped us a bad product.
My husband Ordered a 50 inch Black HD Flat Screen TV from VENUE on August 21, 2009. It was Manufactured by PANASONIC. We received the TV after September 1, 2009. The TV stayed in the box until we got our new TV stand from Ashley Furniture.
Yesterday, our TV stand came around 1:30 p.m. which was October 23, 2009. The delivery men left the stand in my living room. Around 6 a.m. (October 25, 2009), my husband and I moved the TV stand into the living room so we can place Our new TV on top of it. We pulled the TV out, put it on the stand and I NOTICED A CRACK INSIDE of the TV on the UPPER LEFT HAND CORNER.
My husband called Venue today, October 24, 2009 and told them the problem. VENUE'S REPRESENTATIVE TOLD MY HUSBAND THAT IT WAS HIS FAULT. He should have checked the TV before the delivery man left. Venue also told my husband to call Panasonic. THE DELIVERY MEN AND PANASONIC SHOULD HAD CHECKED THAT TV BEFORE THEY SHIPPED IT TO US!
AS OF TODAY, WE ARE STUCKED WITH A BROKEN EXPENSIVE TV SITTING INSIDE THE BOX TO COLLECT DUST AGAIN. VENUE IS A HORRIBLE COMPANY WHO DOES NOT KNOW HOW TO TREAT CUSTOMERS!
This report was posted on Ripoff Report on 10/24/2009 03:43 PM and is a permanent record located here: http://www.ripoffreport.com/r/VENUECOM/internet/VENUECOM-Venue-Refused-to-Take-Back-My-Cracked-50-inch-HD-Flat-Screen-TV-that-they-Broke-514427. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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