- Report: #205142
Complaint Review: VERIZON WIRELESS
Related Reports
Featured Ripoff Reports
Ripoff Reports
Ripoff Report on CBS 19
Ripoff Report on CBS 19 - Global Marketing Alliance
Ripoff Report on ABC 15 - Smart Shopper
Ripoff Report - Girls Gone Wild
Ripoff Report on Fox 11 - Car Repair
Special Features
-
Doctored Reviews is designed to help patients, doctors, and websites understand the problems created by Medical Justice, a company trying to restrict online patient reviews, and to offer some ways that let patients freely talk about their healthcare experiences. -
The government should serve voters, not corporate special interests. Public Citizen works to empower ordinary citizens, reduce the influence of big corporations on government, open the government to public scrutiny, and hold public officials accountable for their misdeeds. -
WHAT YOU NEED TO KNOW ABOUT THE BBB: NOT a government agency as listed in your local phone book. Instead the BBB is a private non-profit / franchise operation. 20/20 exposes the BBB, Hamas Terror Group Gets 'A' Rating - BBB is running a "pay for play" scheme.
| VERIZON WIRELESS P.O. BOX 17120
TUCSON, Arizona U.S.A. |
|
VERIZON WIRELESS ripoff charged us $2,000.00 for 4 lines plus another 1 illegal fraudulent charges for services we never used/requested we never used 3 lines.TUCSON Arizona
*General Comment: Verizon Third Party Billing Settlement
*UPDATE Employee: So u got the phone
*UPDATE Employee: So u got the phone
*UPDATE Employee: So u got the phone
*UPDATE Employee: So u got the phone
*UPDATE Employee: Offering Help
*Consumer Suggestion: If you burn 1 carrier, they rest WILL NOT open a new account with you.
*Author of original report: TO STEVEN FROM FLORIDA ANSWERING U QUESTION
*Consumer Comment: Question for Marilyn regarding your MH and 2 acres, in Brooklyn?
*Consumer Comment: Question for Marilyn regarding your MH and 2 acres, in Brooklyn?
*Consumer Comment: Question for Marilyn regarding your MH and 2 acres, in Brooklyn?
*Consumer Comment: Question for Marilyn regarding your MH and 2 acres, in Brooklyn?
*UPDATE Employee: Help is here
*Consumer Suggestion: JUSTIN- VERIZON WIRELESS - Marilyn is waiting for your help!
*Consumer Comment: Justin - Green Bay, Wisconsin - After you help Marilyn would you please help me?
*UPDATE EX-employee responds: Former Employee from Several Cell Phone Companies Replies
*Author of original report: JUSTIN- VERIZON WIRELESS
*UPDATE Employee: To make my position clear
*UPDATE Employee: To make my position clear
*UPDATE Employee: To make my position clear
*UPDATE Employee: To make my position clear
*UPDATE Employee: Again the offer...
*Author of original report: UPDATE FROM ORIGINAL AUTHOR
*Author of original report: UPDATE
*Consumer Suggestion: TO DISAGREE EMPLOYEE
*REBUTTAL Individual responds: I DISAGREE WITH EMPLOYEE
*UPDATE Employee: I have to disagree
Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™
MAY,5/2006 -my daughter went to Bestbuy to get Verizon wireless family plan with 2 free phones sharing 700 mnts for $70 plus 10 addittional line. on 6/06 they charged her $70 each for 3 lines totalling $220. the third lione was illegally added when the computer froze. they also charged her 200 for messaging she never used. 35 each for 3 lines in taxes totalling $105. $200 for the 3rd line. verizon charged $500.00 for a line and $300 for the 2nd line now they want 600 dollars more to terminate the 2 year contract. she was overcharged fraudulent charges.
I also have the same plan and I never used the second line but they charged me $500.00 anyway. they charged me 150 dollars for messaging I never used. verizon is dishonest and they said that the cell phones are free but they overcharge you in order for you to pay for the phone during the first bill that's why you will see the fraudulent charges. WE DON'T GIVE A @#$@ AND WE DON'T PAY A PENNY. WE CONTACTED FCC and went the credit report will receive the bad report, we will dispute it with the DEPARTMENT OF CONSUMERS AFFAIRS and ATTORNEY GENERAL.
Marilyn
brooklyn, New York
U.S.A.
I also have the same plan and I never used the second line but they charged me $500.00 anyway. they charged me 150 dollars for messaging I never used. verizon is dishonest and they said that the cell phones are free but they overcharge you in order for you to pay for the phone during the first bill that's why you will see the fraudulent charges. WE DON'T GIVE A @#$@ AND WE DON'T PAY A PENNY. WE CONTACTED FCC and went the credit report will receive the bad report, we will dispute it with the DEPARTMENT OF CONSUMERS AFFAIRS and ATTORNEY GENERAL.
Marilyn
brooklyn, New York
U.S.A.
This report was posted on Ripoff Report on 08/08/2006 05:19 PM and is a permanent record located here: http://www.ripoffreport.com/r/VERIZON-WIRELESS/TUCSON-Arizona-85731-7120/VERIZON-WIRELESS-ripoff-charged-us-200000-for-4-lines-plus-another-1-illegal-fraudulent-205142. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
Click Here to read other Ripoff Reports on VERIZON WIRELESS
Search for additional reports
If you would like to see more Rip-off Reports on this company/individual, search here:
Search Tips#1 General Comment
Verizon Third Party Billing Settlement
AUTHOR: mary - (United States of America)
SUBMITTED: Saturday, May 12, 2012
www.verizonthirdpartybillingsettlement.com to recover the money Verizon fraudulently charged you assurance wireless and safelink virgin mobile offer 250-70 minutes to people getting medicaid or under poverty level
Respond to this report!
What's this? #2 UPDATE Employee
So u got the phone
AUTHOR: Anthony - (U.S.A.)
SUBMITTED: Friday, February 09, 2007
Ok so your headline says we charged you for a line you never ( HERES THE TRICKY PART ) ... USED / ASKED FOR, so is your paragraph a lie, or did you actually get the phone and just not use it then come up with some bogus exuse for how you never wanted it?
Respond to this report!
What's this? #3 UPDATE Employee
So u got the phone
AUTHOR: Anthony - (U.S.A.)
SUBMITTED: Friday, February 09, 2007
Ok so your headline says we charged you for a line you never ( HERES THE TRICKY PART ) ... USED / ASKED FOR, so is your paragraph a lie, or did you actually get the phone and just not use it then come up with some bogus exuse for how you never wanted it?
Respond to this report!
What's this? #4 UPDATE Employee
So u got the phone
AUTHOR: Anthony - (U.S.A.)
SUBMITTED: Friday, February 09, 2007
Ok so your headline says we charged you for a line you never ( HERES THE TRICKY PART ) ... USED / ASKED FOR, so is your paragraph a lie, or did you actually get the phone and just not use it then come up with some bogus exuse for how you never wanted it?
Respond to this report!
What's this? #5 UPDATE Employee
So u got the phone
AUTHOR: Anthony - (U.S.A.)
SUBMITTED: Friday, February 09, 2007
Ok so your headline says we charged you for a line you never ( HERES THE TRICKY PART ) ... USED / ASKED FOR, so is your paragraph a lie, or did you actually get the phone and just not use it then come up with some bogus exuse for how you never wanted it?
Respond to this report!
What's this?
I, Like Justin am more then willing to help any customers that feel they truely need it. With that offer comes some limitations. I can only access accounts in what we consider to be the Northeast Area, this includes New England, NY, PA, MD, DE, DC, NJ, and VA. I give permission for the webmaster to release my personl email address to anyone writing a request. I do not however extend this offer to anyone that does not want to pay for $95 worth of downloads youkids did, or the $100's of "premium text messaging" you or your child subscribed to inadvertanty or otherwise. I'd be more than happy to tell you how to unsubscribe, and who to go after for the refund, but I can guarentee, I'll have a hell of a time getting it approved.
Respond to this report!
What's this? #7 Consumer Suggestion
If you burn 1 carrier, they rest WILL NOT open a new account with you.
AUTHOR: Steve - (U.S.A.)
SUBMITTED: Monday, December 11, 2006
Marilyn is making a very bad assumption here.
If you burn 1 carrier, it will be extremely difficult if not impossible to open a new account at another carrier. Even if they will open one, you will have to pay a huge deposit.
I would suggest working harder in resolving the problem, instead of developing an attitude. Attitude gets attitude.
I have been a Verizon customer for several years. Twice, I broke a contract AFTER explaining a situation to them, and TWICE they waived the early termination fee. Verizon is very easy to deal with if you speak to them in a civil manner.
I am now with another carrier since the service I wanted was not available here with Verizon.
And, I do not work for Verizon or any other carrier.
If you burn 1 carrier, it will be extremely difficult if not impossible to open a new account at another carrier. Even if they will open one, you will have to pay a huge deposit.
I would suggest working harder in resolving the problem, instead of developing an attitude. Attitude gets attitude.
I have been a Verizon customer for several years. Twice, I broke a contract AFTER explaining a situation to them, and TWICE they waived the early termination fee. Verizon is very easy to deal with if you speak to them in a civil manner.
I am now with another carrier since the service I wanted was not available here with Verizon.
And, I do not work for Verizon or any other carrier.
Respond to this report!
What's this? #8 Author of original report
TO STEVEN FROM FLORIDA ANSWERING U QUESTION
AUTHOR: Marilyn - (U.S.A.)
SUBMITTED: Saturday, December 09, 2006
Well, Steven, I live in Brooklyn, NY. I also have an already paid off MH in Catskill Mountains, UPSTATE NY. My car it has been paid off, so I owe nothing. TUCSON, Arizona is from where Verizon Wireless was sending me the bills. Because I owe a MH doesn't means that I have to live in there, it could be seasonal or for vacations. I know that not MH are allowed in NY CITY and in Brooklyn is where I work and live. so if you don't believe it, I REALLY DON'T CARE. Because you have problems with Verizon that doesn't mean that Cingular Wireless, SPRING, T. MOBILE, ETC are going to reject you. I have another wireless provider with contract with rollover minutes. Pre-paid phones are also good options, why not? We are four. My husband and I we needed 2 telephones one each and the Family 700 shared mnts. only included 2 telephones, so for my two daughters, they took the same plan. I ended up paying all the charges, because I know that it would affect my credit. WHAT I CAN SAY. VERIZON WON AND I LOST. Never again in my life I will make bussiness with them. That's right we sometimes sign contract without haven't read it completely. Yes, I LOST, BUT KNOW I AM RELIEF THAT I OWE VERIZON NOTHING. THANK YOU FOR NOTHING. By the way, let me wish you and Justin from Verizon a MERRY CHRISTMAS and a Happy New YEAR 2007. GOD BLESS YOU ALL FOR YOU INTEREST IN MY CASE.
I want to ask the editor to please stop sending me more UPDATES about this topic to my e-mail because I have resolved this issue already and I don't want more problems. I AM DONE. THANK YOU FOR YOUR HELP AND UNDERSTANDING. HAPPY NEW YEAR AND MERRY CHRISTMAS. I want a new start in this 2007. thank you.
I want to ask the editor to please stop sending me more UPDATES about this topic to my e-mail because I have resolved this issue already and I don't want more problems. I AM DONE. THANK YOU FOR YOUR HELP AND UNDERSTANDING. HAPPY NEW YEAR AND MERRY CHRISTMAS. I want a new start in this 2007. thank you.
Respond to this report!
What's this? #9 Consumer Comment
Question for Marilyn regarding your MH and 2 acres, in Brooklyn?
AUTHOR: Steve - (U.S.A.)
SUBMITTED: Friday, December 08, 2006
Marilyn,
In your post above you state that you are not worried about your credit and you already have your new car, and MH on 2 acres of land.
However, you claim to be in Brooklyn. I have not seen ANY mobile homes in Brooklyn, especially on 2 acres. Simply does not exist. Did you mean TUCSON? Why is your signature falsely representing that you are in Brooklyn? Or you are in Tucson, and your daughter is in Brooklyn.
And, did you really expect to get a 2 phone family plan on a 700 minute plan and not go way over your minutes?
If your daughter was in store, they would have reviewed the agreement with her and a signature is reuired. Why were these discrepancies on the 2 extra lines not caught BEFORE signing?
Maybe YOU should have gone to the Best buy/Verizon store and made the order instead of sending your daughter.
And, 70 x 3 = 210, not 220.
Here's the deal with not paying on a cell account. You will never be able to get an account with any other provider until it is paid, and if in collections you will not get one for a very long time even if you do pay it.
Looks like prepaid phones are in your future.
In your post above you state that you are not worried about your credit and you already have your new car, and MH on 2 acres of land.
However, you claim to be in Brooklyn. I have not seen ANY mobile homes in Brooklyn, especially on 2 acres. Simply does not exist. Did you mean TUCSON? Why is your signature falsely representing that you are in Brooklyn? Or you are in Tucson, and your daughter is in Brooklyn.
And, did you really expect to get a 2 phone family plan on a 700 minute plan and not go way over your minutes?
If your daughter was in store, they would have reviewed the agreement with her and a signature is reuired. Why were these discrepancies on the 2 extra lines not caught BEFORE signing?
Maybe YOU should have gone to the Best buy/Verizon store and made the order instead of sending your daughter.
And, 70 x 3 = 210, not 220.
Here's the deal with not paying on a cell account. You will never be able to get an account with any other provider until it is paid, and if in collections you will not get one for a very long time even if you do pay it.
Looks like prepaid phones are in your future.
Respond to this report!
What's this? #10 Consumer Comment
Question for Marilyn regarding your MH and 2 acres, in Brooklyn?
AUTHOR: Steve - (U.S.A.)
SUBMITTED: Friday, December 08, 2006
Marilyn,
In your post above you state that you are not worried about your credit and you already have your new car, and MH on 2 acres of land.
However, you claim to be in Brooklyn. I have not seen ANY mobile homes in Brooklyn, especially on 2 acres. Simply does not exist. Did you mean TUCSON? Why is your signature falsely representing that you are in Brooklyn? Or you are in Tucson, and your daughter is in Brooklyn.
And, did you really expect to get a 2 phone family plan on a 700 minute plan and not go way over your minutes?
If your daughter was in store, they would have reviewed the agreement with her and a signature is reuired. Why were these discrepancies on the 2 extra lines not caught BEFORE signing?
Maybe YOU should have gone to the Best buy/Verizon store and made the order instead of sending your daughter.
And, 70 x 3 = 210, not 220.
Here's the deal with not paying on a cell account. You will never be able to get an account with any other provider until it is paid, and if in collections you will not get one for a very long time even if you do pay it.
Looks like prepaid phones are in your future.
In your post above you state that you are not worried about your credit and you already have your new car, and MH on 2 acres of land.
However, you claim to be in Brooklyn. I have not seen ANY mobile homes in Brooklyn, especially on 2 acres. Simply does not exist. Did you mean TUCSON? Why is your signature falsely representing that you are in Brooklyn? Or you are in Tucson, and your daughter is in Brooklyn.
And, did you really expect to get a 2 phone family plan on a 700 minute plan and not go way over your minutes?
If your daughter was in store, they would have reviewed the agreement with her and a signature is reuired. Why were these discrepancies on the 2 extra lines not caught BEFORE signing?
Maybe YOU should have gone to the Best buy/Verizon store and made the order instead of sending your daughter.
And, 70 x 3 = 210, not 220.
Here's the deal with not paying on a cell account. You will never be able to get an account with any other provider until it is paid, and if in collections you will not get one for a very long time even if you do pay it.
Looks like prepaid phones are in your future.
Respond to this report!
What's this? #11 Consumer Comment
Question for Marilyn regarding your MH and 2 acres, in Brooklyn?
AUTHOR: Steve - (U.S.A.)
SUBMITTED: Friday, December 08, 2006
Marilyn,
In your post above you state that you are not worried about your credit and you already have your new car, and MH on 2 acres of land.
However, you claim to be in Brooklyn. I have not seen ANY mobile homes in Brooklyn, especially on 2 acres. Simply does not exist. Did you mean TUCSON? Why is your signature falsely representing that you are in Brooklyn? Or you are in Tucson, and your daughter is in Brooklyn.
And, did you really expect to get a 2 phone family plan on a 700 minute plan and not go way over your minutes?
If your daughter was in store, they would have reviewed the agreement with her and a signature is reuired. Why were these discrepancies on the 2 extra lines not caught BEFORE signing?
Maybe YOU should have gone to the Best buy/Verizon store and made the order instead of sending your daughter.
And, 70 x 3 = 210, not 220.
Here's the deal with not paying on a cell account. You will never be able to get an account with any other provider until it is paid, and if in collections you will not get one for a very long time even if you do pay it.
Looks like prepaid phones are in your future.
In your post above you state that you are not worried about your credit and you already have your new car, and MH on 2 acres of land.
However, you claim to be in Brooklyn. I have not seen ANY mobile homes in Brooklyn, especially on 2 acres. Simply does not exist. Did you mean TUCSON? Why is your signature falsely representing that you are in Brooklyn? Or you are in Tucson, and your daughter is in Brooklyn.
And, did you really expect to get a 2 phone family plan on a 700 minute plan and not go way over your minutes?
If your daughter was in store, they would have reviewed the agreement with her and a signature is reuired. Why were these discrepancies on the 2 extra lines not caught BEFORE signing?
Maybe YOU should have gone to the Best buy/Verizon store and made the order instead of sending your daughter.
And, 70 x 3 = 210, not 220.
Here's the deal with not paying on a cell account. You will never be able to get an account with any other provider until it is paid, and if in collections you will not get one for a very long time even if you do pay it.
Looks like prepaid phones are in your future.
Respond to this report!
What's this? #12 Consumer Comment
Question for Marilyn regarding your MH and 2 acres, in Brooklyn?
AUTHOR: Steve - (U.S.A.)
SUBMITTED: Friday, December 08, 2006
Marilyn,
In your post above you state that you are not worried about your credit and you already have your new car, and MH on 2 acres of land.
However, you claim to be in Brooklyn. I have not seen ANY mobile homes in Brooklyn, especially on 2 acres. Simply does not exist. Did you mean TUCSON? Why is your signature falsely representing that you are in Brooklyn? Or you are in Tucson, and your daughter is in Brooklyn.
And, did you really expect to get a 2 phone family plan on a 700 minute plan and not go way over your minutes?
If your daughter was in store, they would have reviewed the agreement with her and a signature is reuired. Why were these discrepancies on the 2 extra lines not caught BEFORE signing?
Maybe YOU should have gone to the Best buy/Verizon store and made the order instead of sending your daughter.
And, 70 x 3 = 210, not 220.
Here's the deal with not paying on a cell account. You will never be able to get an account with any other provider until it is paid, and if in collections you will not get one for a very long time even if you do pay it.
Looks like prepaid phones are in your future.
In your post above you state that you are not worried about your credit and you already have your new car, and MH on 2 acres of land.
However, you claim to be in Brooklyn. I have not seen ANY mobile homes in Brooklyn, especially on 2 acres. Simply does not exist. Did you mean TUCSON? Why is your signature falsely representing that you are in Brooklyn? Or you are in Tucson, and your daughter is in Brooklyn.
And, did you really expect to get a 2 phone family plan on a 700 minute plan and not go way over your minutes?
If your daughter was in store, they would have reviewed the agreement with her and a signature is reuired. Why were these discrepancies on the 2 extra lines not caught BEFORE signing?
Maybe YOU should have gone to the Best buy/Verizon store and made the order instead of sending your daughter.
And, 70 x 3 = 210, not 220.
Here's the deal with not paying on a cell account. You will never be able to get an account with any other provider until it is paid, and if in collections you will not get one for a very long time even if you do pay it.
Looks like prepaid phones are in your future.
Respond to this report!
What's this?
I am still extending my help. just contact the website and i would be hapy to look at your account.
Justin
green bay,wi
Justin
green bay,wi
Respond to this report!
What's this? #14 Consumer Suggestion
JUSTIN- VERIZON WIRELESS - Marilyn is waiting for your help!
AUTHOR: Marilyn - (U.S.A.)
SUBMITTED: Tuesday, October 10, 2006
JUSTIN
Marilyn and Jill are waiting for your help.
I, Marilyn, authorized The Editor of this amazing website to give you my e-mail and I haven't received your e-mail either.
Thank you for your interest in helping us out.
Sincerely yours,
Marilyn and Jill are waiting for your help.
I, Marilyn, authorized The Editor of this amazing website to give you my e-mail and I haven't received your e-mail either.
Thank you for your interest in helping us out.
Sincerely yours,
Respond to this report!
What's this? #15 Consumer Comment
Justin - Green Bay, Wisconsin - After you help Marilyn would you please help me?
AUTHOR: Jill - (U.S.A.)
SUBMITTED: Tuesday, October 10, 2006
I'd be grateful for the chance to deal with just one rep rather than calling and repeating myself. My report can be found at ripoffreport.com/reports/ripoff212189.htm
Respond to this report!
What's this? #16 UPDATE EX-employee responds
Former Employee from Several Cell Phone Companies Replies
AUTHOR: Wendy - (U.S.A.)
SUBMITTED: Monday, October 09, 2006
I have worked for several different wireless phone companies in the billing department, and also am a consumer of wireless phones with a different company so I am familiar with how three of the companies work.
Let me start by saying that imho the sales personnel get a little carried away when they are trying to sign you up for service, as far as the activation costs, cancellation fees and monthly charges go. Everything you need to know about the service and fees are listed in the literature you get when you leave the store or recieve the phones in the mail.
Verizon now sends copies of terms and conditions and letters telling you any changes made to the account even if you add or remove a single feature. if you don't agree with the changes you should call them. All the companies I have worked for or used have excellent websites with information not to mention 24 hr customer service with an 800 number.
I have spent most of my working life explaining to customers and even reading verbatim these terms and conditions which are written in plain english but the yelling customers tell me they don't have time to read all that stuff. Well that's why it's sent out.
The first month's bills are generally higher because they are generally longer than 1 month and have activation fees but this is offset by the fact that you are getting new phones at a steep discount for your commitment.
I've also learned myself that if I don't pay a bill and it goes to a collection agency, down the road it is going to cause me grief when I try to get a home loan or furniture because it stays on my record. Even my car loans were charged higher interest because of a bad judgement call on my part.
Let me start by saying that imho the sales personnel get a little carried away when they are trying to sign you up for service, as far as the activation costs, cancellation fees and monthly charges go. Everything you need to know about the service and fees are listed in the literature you get when you leave the store or recieve the phones in the mail.
Verizon now sends copies of terms and conditions and letters telling you any changes made to the account even if you add or remove a single feature. if you don't agree with the changes you should call them. All the companies I have worked for or used have excellent websites with information not to mention 24 hr customer service with an 800 number.
I have spent most of my working life explaining to customers and even reading verbatim these terms and conditions which are written in plain english but the yelling customers tell me they don't have time to read all that stuff. Well that's why it's sent out.
The first month's bills are generally higher because they are generally longer than 1 month and have activation fees but this is offset by the fact that you are getting new phones at a steep discount for your commitment.
I've also learned myself that if I don't pay a bill and it goes to a collection agency, down the road it is going to cause me grief when I try to get a home loan or furniture because it stays on my record. Even my car loans were charged higher interest because of a bad judgement call on my part.
Respond to this report!
What's this? #17 Author of original report
JUSTIN- VERIZON WIRELESS
AUTHOR: Marilyn - (U.S.A.)
SUBMITTED: Sunday, October 08, 2006
JUSTIN... YOU DON'T HAVE MY BILLS WHERE VERIZON OVERCHARGES ME FOR SERVICES UNTIL SEPTEMBER WHEN I REQUESTED THEM TO STOP SERVICES ON JULY. THE 95 DOLLARS FROM DOWNLOADS GAMES. I ADMITTED THAT THE TERMINATION FEES ARE WRITTEN IN THE CONTRACT, BUT YOU REALLY CHARGE TOOOO MUCH FOR A DAMN MONTH OF SERVICE... 350 DOLLARS THE FIST MONTH FOR TWO LINES, THAT'S RIDICULOUS.
WE GOT 5 LINES, BUT WE ARE NOT RICH PEOPLE. WE NEVER THOUGHT THAT YOU WERE GOING TO RIPP OFF LIKE THAT. C.W. IS THE MOST RELIABLE COMPANY THAT NEVER HAD SURPRISED US WITH OVERBILLING. I GOT IT 2 YEARS BEFORE YOU AND I TRIED YOU. YOU SURPRISED US WITH MORE THAN 1 THOUSAND IN BILL CHARGES THE VERY FIRST MONTH. I CAN NOT PUBLICATE MY BILL ONLINE ANY WAY, IF I COULD I WOULD, but I don't know how.
I accept your offer and I told the Editor of this website to give you my e-mail but not my home phone number.
THANK YOU FOR YOUR HELP.
MARILYN
WE GOT 5 LINES, BUT WE ARE NOT RICH PEOPLE. WE NEVER THOUGHT THAT YOU WERE GOING TO RIPP OFF LIKE THAT. C.W. IS THE MOST RELIABLE COMPANY THAT NEVER HAD SURPRISED US WITH OVERBILLING. I GOT IT 2 YEARS BEFORE YOU AND I TRIED YOU. YOU SURPRISED US WITH MORE THAN 1 THOUSAND IN BILL CHARGES THE VERY FIRST MONTH. I CAN NOT PUBLICATE MY BILL ONLINE ANY WAY, IF I COULD I WOULD, but I don't know how.
I accept your offer and I told the Editor of this website to give you my e-mail but not my home phone number.
THANK YOU FOR YOUR HELP.
MARILYN
Respond to this report!
What's this? #18 UPDATE Employee
To make my position clear
AUTHOR: Justin - (U.S.A.)
SUBMITTED: Saturday, October 07, 2006
I have ofere this customer help if she so choses to accept it... see my rebuttals... the customer has chose to throw accusations which are all false... no intimidation is present its very obvious...
i have extended help to the customer again...
i also sent an E-mail to the fine people of this web site refrencing this complaint authorizing them to release my e-mail address for this customer to contact me direct.
Please stop your accusations and work with me to help you out... you do have rights and verizon does have a right to run their business... you signed a contract and going off half cocked is doing no good... i can help you only if you accept it... the balls in your court you can be mature and accept it or continue to make a fool of yourself with this proof-less complaint.
i have extended help to the customer again...
i also sent an E-mail to the fine people of this web site refrencing this complaint authorizing them to release my e-mail address for this customer to contact me direct.
Please stop your accusations and work with me to help you out... you do have rights and verizon does have a right to run their business... you signed a contract and going off half cocked is doing no good... i can help you only if you accept it... the balls in your court you can be mature and accept it or continue to make a fool of yourself with this proof-less complaint.
Respond to this report!
What's this? #19 UPDATE Employee
To make my position clear
AUTHOR: Justin - (U.S.A.)
SUBMITTED: Saturday, October 07, 2006
I have ofere this customer help if she so choses to accept it... see my rebuttals... the customer has chose to throw accusations which are all false... no intimidation is present its very obvious...
i have extended help to the customer again...
i also sent an E-mail to the fine people of this web site refrencing this complaint authorizing them to release my e-mail address for this customer to contact me direct.
Please stop your accusations and work with me to help you out... you do have rights and verizon does have a right to run their business... you signed a contract and going off half cocked is doing no good... i can help you only if you accept it... the balls in your court you can be mature and accept it or continue to make a fool of yourself with this proof-less complaint.
i have extended help to the customer again...
i also sent an E-mail to the fine people of this web site refrencing this complaint authorizing them to release my e-mail address for this customer to contact me direct.
Please stop your accusations and work with me to help you out... you do have rights and verizon does have a right to run their business... you signed a contract and going off half cocked is doing no good... i can help you only if you accept it... the balls in your court you can be mature and accept it or continue to make a fool of yourself with this proof-less complaint.
Respond to this report!
What's this? #20 UPDATE Employee
To make my position clear
AUTHOR: Justin - (U.S.A.)
SUBMITTED: Saturday, October 07, 2006
I have ofere this customer help if she so choses to accept it... see my rebuttals... the customer has chose to throw accusations which are all false... no intimidation is present its very obvious...
i have extended help to the customer again...
i also sent an E-mail to the fine people of this web site refrencing this complaint authorizing them to release my e-mail address for this customer to contact me direct.
Please stop your accusations and work with me to help you out... you do have rights and verizon does have a right to run their business... you signed a contract and going off half cocked is doing no good... i can help you only if you accept it... the balls in your court you can be mature and accept it or continue to make a fool of yourself with this proof-less complaint.
i have extended help to the customer again...
i also sent an E-mail to the fine people of this web site refrencing this complaint authorizing them to release my e-mail address for this customer to contact me direct.
Please stop your accusations and work with me to help you out... you do have rights and verizon does have a right to run their business... you signed a contract and going off half cocked is doing no good... i can help you only if you accept it... the balls in your court you can be mature and accept it or continue to make a fool of yourself with this proof-less complaint.
Respond to this report!
What's this? #21 UPDATE Employee
To make my position clear
AUTHOR: Justin - (U.S.A.)
SUBMITTED: Saturday, October 07, 2006
I have ofere this customer help if she so choses to accept it... see my rebuttals... the customer has chose to throw accusations which are all false... no intimidation is present its very obvious...
i have extended help to the customer again...
i also sent an E-mail to the fine people of this web site refrencing this complaint authorizing them to release my e-mail address for this customer to contact me direct.
Please stop your accusations and work with me to help you out... you do have rights and verizon does have a right to run their business... you signed a contract and going off half cocked is doing no good... i can help you only if you accept it... the balls in your court you can be mature and accept it or continue to make a fool of yourself with this proof-less complaint.
i have extended help to the customer again...
i also sent an E-mail to the fine people of this web site refrencing this complaint authorizing them to release my e-mail address for this customer to contact me direct.
Please stop your accusations and work with me to help you out... you do have rights and verizon does have a right to run their business... you signed a contract and going off half cocked is doing no good... i can help you only if you accept it... the balls in your court you can be mature and accept it or continue to make a fool of yourself with this proof-less complaint.
Respond to this report!
What's this? #22 UPDATE Employee
Again the offer...
AUTHOR: Justin - (U.S.A.)
SUBMITTED: Saturday, October 07, 2006
Because you wrote lengthy gibberish and so far have not provided an accurate breakdown of anything i extend my offer again to personally look at your acoount. Thats it, no intimidation at all, and it never happened in the first place. Verizon is the number one wireless company and we get calls daily from people who not only misunderstand the service but then like yourself go off half-cocked screaming were doing something illegal... the truth is they don't want to pay... so if you seriously have a problem give me a way to contact you and i will call and look otherwise quit attacking my company unless you provide solid proof here of your gripes.
no "boss foot kissing" as you put it here, none of the wild accusations you made are even remotely related to why i do this... i am a customer service rep and a customer and you just babble at what crooks we are but your not backing it up.... their is a devote crowd of people on here to attack people like me who defend our companies when the proof is their and their not backing you up. you have provided nothing but complaints and no proof... quit attacking my company and put up or shut up.
we are the number one wireless provider in the nation and we say it proudly because we back it up. so put up proof or give a way thru this website to contact me, it is an offer, take it or leave it... contact the webmaster and send your information because i have and if you contact them and quit posting here then you can take me up on the offer... so as it goes put up or shut up!
no "boss foot kissing" as you put it here, none of the wild accusations you made are even remotely related to why i do this... i am a customer service rep and a customer and you just babble at what crooks we are but your not backing it up.... their is a devote crowd of people on here to attack people like me who defend our companies when the proof is their and their not backing you up. you have provided nothing but complaints and no proof... quit attacking my company and put up or shut up.
we are the number one wireless provider in the nation and we say it proudly because we back it up. so put up proof or give a way thru this website to contact me, it is an offer, take it or leave it... contact the webmaster and send your information because i have and if you contact them and quit posting here then you can take me up on the offer... so as it goes put up or shut up!
Respond to this report!
What's this? #23 Author of original report
UPDATE FROM ORIGINAL AUTHOR
AUTHOR: Marilyn - (U.S.A.)
SUBMITTED: Saturday, October 07, 2006
Verizon gave me a credit of 48 dollars only when I complained to ELIOT SPITZER, NY ATTORNEY GENERAL. At the same time AG and FTC did something innappropiated... they faxed Verizon my home phone number which is privated, DO NOT CALL REGISTERED and provided by another company.. now VERIZON WIRELESS and his debt collection agency ALLIED Interstated can harrass me by phone Thank you to the negligency of these agencies that are suppossed to protect your privacy.
I menaced VERIZON WIRELESS and Allied Interstated and they have stopped this practice. I want all of you know that because you never can win. BECAREFUL because Verizon Wireless charge you even if you play games on your cell phone. They charged me $95.00. My new cell provider which is really honest..the only one who offer roll over minutes..never have charged me to play games. Verizon are cheap, b*st*rds,and low lifes.
I menaced VERIZON WIRELESS and Allied Interstated and they have stopped this practice. I want all of you know that because you never can win. BECAREFUL because Verizon Wireless charge you even if you play games on your cell phone. They charged me $95.00. My new cell provider which is really honest..the only one who offer roll over minutes..never have charged me to play games. Verizon are cheap, b*st*rds,and low lifes.
Respond to this report!
What's this? #24 Author of original report
UPDATE
AUTHOR: Marilyn - (U.S.A.)
SUBMITTED: Saturday, September 16, 2006
I am Marilyn and I wanted to update my situation. Customers we have to relize that when you sign a two years contract with Verizon Wireless it does specify a early termination charge of $175.00 per phone. I want everybody to be careful because now I must pay for these charges, but since I am so pissed off with Verizon I WANT PAY A PENNY. I AM NOT AFRAID OF BAD CREDIT REPORTS ON ME BECAUSE I AM NOT INTIMIDATE. I ALREADY HAVE A NEW CAR, A MOBILE HOME WITH 2 ACRES,ETC. SO I DON'T CARE ABOUT IF THEY DAMAGE MY CREDIT OR IF ALLIED INTERSTATE COLLECTION AGENCY KEEP CALLING ME OR CONTACTING ME BY MAIL.
FEDERAL TRADE COMMISSION CHARGE YOU IF YOU WANT TO PROCCED WITH A FORMAL CHARGE AGAINST VERIZON. ATTORNEY GENERAL SAID THAT THEY FAX YOUR COMPLAINT TO VERIZON TO TRY TO GET YOUR BILL REDUCED, but they really don't do much to protect us. I WANT TO PAY VERIZON WITH THE SAME COIN THEY HAVE BEEN PAYING US. THE FRAUDULENT OVERCHARGES MADE ME TAKE THIS STRONG DESITION.
FEDERAL TRADE COMMISSION CHARGE YOU IF YOU WANT TO PROCCED WITH A FORMAL CHARGE AGAINST VERIZON. ATTORNEY GENERAL SAID THAT THEY FAX YOUR COMPLAINT TO VERIZON TO TRY TO GET YOUR BILL REDUCED, but they really don't do much to protect us. I WANT TO PAY VERIZON WITH THE SAME COIN THEY HAVE BEEN PAYING US. THE FRAUDULENT OVERCHARGES MADE ME TAKE THIS STRONG DESITION.
Respond to this report!
What's this? #25 Consumer Suggestion
TO DISAGREE EMPLOYEE
AUTHOR: Marilyn - (U.S.A.)
SUBMITTED: Monday, August 21, 2006
YOU SAID THAT MY MATH WAS WRONG, BUT WHO GOT THE BILLS...YOU OR ME. BUT YOU WERE RIGHT IT WAS NOT 2,000 DOLLARS IT WAS 2,725.00 DOLLARS. I DIDNOT CLAIM TO BE AN ADULT, SO DON'T LIE. HOW THE HECK YOU THINK YOU ARE?
THERE ARE MILLIONS OF RIPPOFF COMPLAINTS AGAINST VERIZON AND I BELIEVE ALL OF THEM BECAUSE YOU LIKE TO STEAL MONEY FROM YOUR COSTUMERS. YOU THINK THAT YOU ARE ABOVE THE LAW AND I AM GOING TO GIVE YOU A CUP OF YOUR OWN MEDICINE.
SO YOU DON'T LIKE ME CONTACTING FTC, AG, AND DCA ..YOU ARE NOT GOING TO INTIMIDATE ME. I WILL FIGHT AGAINST YOU UNTIL I DIE BECAUSE VERIZON IS THE WORST AND DISHONEST COMPANY AROUND THE WORLD. YOU ARE AFRAID OF THESE AGENCIES BECAUSE THEY FINE AND PENALIZE YOU FOR BEING DISHONEST WITH MILLIONS OF COSTUMERS.
THERE ARE MILLIONS OF RIPPOFF COMPLAINTS AGAINST VERIZON AND I BELIEVE ALL OF THEM BECAUSE YOU LIKE TO STEAL MONEY FROM YOUR COSTUMERS. YOU THINK THAT YOU ARE ABOVE THE LAW AND I AM GOING TO GIVE YOU A CUP OF YOUR OWN MEDICINE.
SO YOU DON'T LIKE ME CONTACTING FTC, AG, AND DCA ..YOU ARE NOT GOING TO INTIMIDATE ME. I WILL FIGHT AGAINST YOU UNTIL I DIE BECAUSE VERIZON IS THE WORST AND DISHONEST COMPANY AROUND THE WORLD. YOU ARE AFRAID OF THESE AGENCIES BECAUSE THEY FINE AND PENALIZE YOU FOR BEING DISHONEST WITH MILLIONS OF COSTUMERS.
Respond to this report!
What's this? #26 REBUTTAL Individual responds
I DISAGREE WITH EMPLOYEE
AUTHOR: Marilyn - (U.S.A.)
SUBMITTED: Sunday, August 20, 2006
Well I really don't care about your comment But since you are attacking me I have no choice but to respond to you. FIRSTLY I THINK THAT YOU ARE AN EMPLOYEE WHO IS KISSING YOUR BOSS 'S FOOT. I REFUSE TO PAY FOR FRAUDULENT CHARGES AND THE FTC ARE INVESTIGATING MY COMPLAINTS AGAINST VERIZON. I KNOW WHAT I AM SAYING. I YOU DON'T BELIEVE IT, F. ATTORNEY GENERAL AND DCA ARE ALSO INVESTIGATING YOU. I TRUST THEM BECAUSE THEY ARE LEGAL.
VERIZON DON'T CARE ABOUT MY COMPLAINTS. I REQUESTED SERVICE CANCELLATION ON 7/24/06 AND THEY REFUSED TO HONOR MY REQUEST AND NOW THE IDIOTS INTERUPTED MY SERVICE TEMPORARELY FOR NON PAYMENT WAITING TO RESTORE MY SERVICE WHEN I PAY OFF THE BILL..BUT THINK THAT I AM GOING TO BE HOOKED UP PAYING ONE THOUSAND MONTHLY FOR 2 YEARS, NO WAY.I NEVER DISRESPECTED CUSTOMER SERVICES, THEY SAID THAT I HAVE TO PAY WHAT THE BILL SAID.
I AM AN ADULT BUT I AM NOT STUPID TO PAY ILLEGAL OVERCHARGES. ADD 400 DOLLARS MORE TO THE 2,000 BILL FOR BREAKING THE SECOND CONTRACT. LET SEE WHAT THESE AGENCIES TELL ME.
VERIZON DON'T CARE ABOUT MY COMPLAINTS. I REQUESTED SERVICE CANCELLATION ON 7/24/06 AND THEY REFUSED TO HONOR MY REQUEST AND NOW THE IDIOTS INTERUPTED MY SERVICE TEMPORARELY FOR NON PAYMENT WAITING TO RESTORE MY SERVICE WHEN I PAY OFF THE BILL..BUT THINK THAT I AM GOING TO BE HOOKED UP PAYING ONE THOUSAND MONTHLY FOR 2 YEARS, NO WAY.I NEVER DISRESPECTED CUSTOMER SERVICES, THEY SAID THAT I HAVE TO PAY WHAT THE BILL SAID.
I AM AN ADULT BUT I AM NOT STUPID TO PAY ILLEGAL OVERCHARGES. ADD 400 DOLLARS MORE TO THE 2,000 BILL FOR BREAKING THE SECOND CONTRACT. LET SEE WHAT THESE AGENCIES TELL ME.
Respond to this report!
What's this? #27 UPDATE Employee
I have to disagree
AUTHOR: Justin - (U.S.A.)
SUBMITTED: Saturday, August 19, 2006
While I am sure you will object, your math is considerably wrong. If your inclined to contact me I would be happy to look over your billing or account but I am gonna guess your not going to accept that offer. The amazing thing about this and a lot of other complaints here and what I deal with on a daily basis is people get plans and don't accept the fact they use beyond their set limits then they call my call center and beg for us to cut deals. cell phone users also fail to realize their cell phone is a radio device and not a landline. Radio signals are affected by the enviroment.
If you made a reasonable attempt to contact customer service about your bill and they told you the charges were valid then accept the decision and be the adult you claim to be and pay your bill. it never ceases to amaze me how many adults go ballistic on customer reps. because they get freaked about the bill they, AND ONLY THEY, run up.
Calling those agencies you listed is your right but let's be serious. What are they gonna do for you?
If you made a reasonable attempt to contact customer service about your bill and they told you the charges were valid then accept the decision and be the adult you claim to be and pay your bill. it never ceases to amaze me how many adults go ballistic on customer reps. because they get freaked about the bill they, AND ONLY THEY, run up.
Calling those agencies you listed is your right but let's be serious. What are they gonna do for you?
Respond to this report!
What's this? 
