I purchased a puppy from ben and vicki james on 0ct 30,2006. on several phone conversations before i drove to bloomington, i spoke with ben james and was told repeatedly that the puppie i saw on the website-sugarbelle, a bichon frise was still for sale. After a date and time to visit was made, enroute we called to remind them we were coming and was told they would not be home, so we set up another day. Upon arriving i questioned ben james about the puppy, it did not look like the picture on the heart to heart bichons web site. it assured me it was and i purchased the puppy. at her first vet appointment i was asked about her breed. the vet indicated that her characteristics was that of a maltese, rather than a bichon frise. she had ear mites, and after her check up i was told she did appear to have holes in her face to allow the water in her eyes to drain into her nose. that was the reason why her face was so tear stained and stayed wet all the time. I have emailed the james on several occasions about the situation. the only email i have received ask me to send her the vet report. which i did, nda and requested a signature, in which vicki james signed for it on jan 12th, 2007. in her only email she said he guaranteed the health of her puppies and she would make it right with me. I have not heard from her since, even though i have emailed her on several occasions. i just had my puppy spayed and the vet checked to see if she might have smaller holes than normal in her face, but unfortunately she has none.she also has mis aligned teeth, which stems from genetics-her mother and father. some baby teeth had to be removed and her bite will be off because of this. she is such a sweet puppy, and we love her very much. but the jameses should not be selling puppies,claiming they are bichons when they are not and certainly not unheathly. they are a selling several breeds of dogs, not just one. they should not be allowed to breed dogs at all.