- Report: #1039170
Report - Rebuttal - Arbitrate
Complaint Review: VIA Trading
VIA Trading2520 Industrial way Lynwood Ca 902662 Internet United States of America
VIA Trading Jenny Franco & Company VIA trading Junk Dealers and they kinow it and don't card, Internet
*UPDATE Employee: Customer was refunded before he posted this
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Selling them before they even received the items, form a new vendor to them.
They had no idea what they were selling and didn't care.Over a hundred items on this pallet.
Items were missing so they'll just throw in anything lying around to make the count right and if you want to be refunded for the missing items they'll offer you money off on your next purchase yeah right next.
53 items in the pallet were clearly marked defective, 19 had RMA numbers on them clearly defective.
72 items that should have never been sold as customer returns but for parts or repair they knew they were bad but didn't care.
Add to that the usual percentage of real customer returns that would be defective and I had 92 out of 110 items that were trash
They charge 38% of retail only they forgot to connivently mention that the company this lot came from only sells refurbished items.
Then they also back charge you credit card fees and Paypal or Bill me Later fees at the end of the transaction as a sperate charge. clearly in violation of their contract with these companies to pay the fees in order for them to use them as a payment source.
If you contest the items you'll get the run around and every bulcrap excuse they can come up with to not offer any restitution.
If you so lucky as to finally get them to make and offer it's only on your next purchase.
They know there selling trash and don't care I firmly believe they think there buyer pool will never dry up and there will always be some unsuspecting fool to buy their crap.
They won't supply you pictures of the actual merchandise your buying.
And Jenny Franco will actually laugh in your face if you even suggest that your times worth money and you shouldn't have to inventory the items and send them pictures of what is clearly marked defective.
so you can read this and go ahead and buy from them or you can actually read it and realize it's not worth taking a chance on the merchandise from a company with the shadiest of business practices, they'll lie push the boundaries of honesty till you can't even see it.
So you've been warned look somewhere else unless of course you don't have any integrity either.
This report was posted on Ripoff Report on 03/29/2013 05:34 PM and is a permanent record located here: http://www.ripoffreport.com/r/VIA-Trading/internet/VIA-Trading-Jenny-Franco-Company-VIA-trading-Junk-Dealers-and-they-kinow-it-and-dont-ca-1039170. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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