• Report: #489623

Complaint Review: VIBRANT WHITE, CELEBRITY SMILE, DAZZLE WHITE, EASY WHITE TOOTH WHITENING, HEALTH MEMBER, VH ACCESS

Thank You

Read how Ripoff Report saves consumers millions.

  • Submitted: Thu, September 03, 2009
  • Updated: Mon, November 16, 2009

  • Reported By: UNCLE SAM — New York New York USA
VIBRANT WHITE, CELEBRITY SMILE, DAZZLE WHITE, EASY WHITE TOOTH WHITENING, HEALTH MEMBER, VH ACCESS
4470 W. SUNSET BLVD #270 LOS ANGELES, California United States of America

VIBRANT WHITE - CELEBRITY SMILE - DAZZLE WHITE - EASY WHITE TOOTH WHITENING, HEALTH MEMBER, VH ACCESS VIBRANT WHITE, VIBRANT WHITENING - EASY WHITE - DAZZLE WHITE - DAZZLE WHITE PRO - CLEANSE GOLD - DENTECH WHITENING - WHITENING BRITES - EZBRIGHT - TOOTH WHITENING - TEETH WHITENING - TEETH WHITENING SCAM: VIBRANT WHITE LOS ANGELES, California

*UPDATE Employee: Hello,

*Author of original report: KILLPHISHING.COM/RIPOFF.HTM

* : Hello

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

!! MAJOR CREDIT CARD SCAM !!
ALL OF THESE NAMES ARE OPERATED BY THE SAME CRIMINALS:
VIBRANT WHITE, VIBRANT WHITENING, EASY WHITE; DAZZLE WHITE; DAZZLE WHITE PRO; DAZZLE SMILE CLEANSE GOLD; DENTECH WHITENING; WHITENING BRITES; CELEBRITY SMILE; EZBRIGHT; Weight loss programs; MANY additional aliases for TEETH WHITENING

I have just performed some research in order to provide you with the actual website from which extensive fraud is taking place. As you can see by the list of names above and URL's below, there is no small operation. There appear to be dozens, or perhaps hundreds of similar sites all depositing into the same scam. Search Google for: "mom recession whiten teeth" or any additional variants to discover for yourself how widespread this crime spree is.

DETAILS: The perpetrator has set up multiple websites to appear as a news story (complete with fake testimonials, ads, comments, etc) about a girl who experimented with two tooth whitening products and achieved some miraculous result, and did so by spending almost no money. [continued below]....
..... The viewer is duped into following links to the two different websites to use special "discount codes" and then supply their credit card information in order to get this almost-free sample.

 On the first page, whereupon the viewer is tricked into believing the site represents a legitimate news article, there does exist a shadowed "terms and conditions" hidden at the bottom in small print, but any normal person would immediately disregard this as irrelevant, having already been tricked into believing the page they were on was a legitimate news provider. When the viewer clicks through to the two different websites to order the almost-free product, there are no more "terms and conditions" provided, because that is where a rational person would expect to see them. There is a clandestine "offer details" hidden below where you enter your credit card on the final payment page, but this is masked within a box called, "Satisfaction Guarantee."

 Given the positive information just provided by a seemingly legitimate news agency, the victim has little reason to doubt the legitimacy of the tooth whitening company or the product. I went through the whole process myself to see what happened. I received the two unmarked packages via USPS, with a syringe of clear paste, with no FDA labels, instructions, warnings... nothing. Not even a box or package. Just crap dropped into a plain envelope.
 
I learned about the site/offer because of some sort of pop-up from a legitimate large-name news provider... I think it was either MSNBC or CNN. I don't recall. I did call both of these alleged companies to cancel immediately. This did nothing. They refused to refund any of the charges to my credit card. They claimed complete ignorance about all of the other random charges that come through, and they continue to charge numerous arbitrary amounts to my credit card, each time using a different provider name and phone number.
 
I will have to do multiple chargebacks and then close out the credit card. I am ok. Judging by how much effort has gone into the scam preparation and staging, and by the level of complaints that are appearing on RipOffReport.com and elsewhere on the web, it appears they are already robbing tens of millions of dollars across the US and in Canada. The complaints seem to begin this past July, so these people are likely to smash-and-grab quickly if you delay before taking action. Below is a very large list that I copied and pasted non-stop for about the past half hour. Please use the information to not only understand the magnitude of the fraud, but as a way to shut down all revenue streams. This is a terrible time for Americans to be getting robbed.

 WHAT YOU CAN DO:
File a report with the FTC: https://www.ftccomplaintassistant.gov/
File a report with the FBI: http://www.ic3.gov/complaint/default.aspx
File a report with the US Postal Police: https://postalinspectors.uspis.gov/forms/MailFraudComplaint.aspx
File a report with RIPOFFREPORT or add to this current one. http://www.ripoffreport.com/FileReport.aspx
File a report with your Attorney General's Office. Search online for "fraud complaint attorney general" with your state name to find their online complaint site. Many are listed here: http://www.consumerfraudreporting.org/stateattorneygenerallist.php
TO GET YOUR MONEY BACK, WHAT YOU MUST DO:
Call your bank. Ask to do a chargeback for a few fraudulent transactions. Some may call this process a "credit card dispute."  They will put the money back into your account and send you paperwork that you MUST respond to. You will need to explain what happened and send this back on time. End of story. Your bank is required to do this according to Visa and MasterCard policy, so if your bank is small and claims ignorance, keep pressing until you get the chargeback for ALL charges that these people stole from you. IMPORTANT: They will not stop charging you even with a chargeback. Cancel the card you compromised and order a new one. Be more aware next time you get an offer that seems unrealistic. Learn the difference between a true media news report and a fake one, folks. KillPhishing.com will soon have information about what every bank can do to protect their account holders online by implementing a new Email safety and security system to authenticate all incoming Email so you never get tricked into typing your username or password onto a fake website, and never lose your identity again.
 
FRAUDULENT WEBSITES AND OTHERS SITES USED TO ADVANCE THE SCAM:
http://www.ws6alert.com/
http://www.karensteeth.com/
  http://dailyobserveronline.com/
  http://teethwhiteningmore.info/
  http://www.sarahswhitesmile.com
  http://theconsumerstar.com/
  http://www.healthreportweekly.com/
  http://www.liveaction7.com/article/teeth-trick.html
  http://the-weekly-standard.com/
  http://beautynewstoday.com/
  http://consumernewsweekly.net/
http://www.get-perfect-teeth.com/index2.php
http://www.consumerreportweekly.com/
http://www.getwhiteteethfast.info/
http://friendfeed.com/tallell97
http://cnn-health.com/teeth-whiteners/consumer-savvy/
http://whiteteethtoday.net/
http://blog.juliesteethwhitening.com/
http://lasersurplusparts.com/blog/?p=87
http://www.consumerdentalreview.com/
http://www.free-press-release.com/news/200907/1246643518.html
http://www.thewestsidegazette.com/News/Article/Article.asp?NewsID=98416&sID=20&ItemSource=L
http://teethcare.healthcaremadesimple.com/?p=1  
http://twitter.com/nongkim
http://twitter.com/caroline82345
www.whiteninglabs.com  
www.dazzlesmilepro.com
www.dazzlesmile.info
www.white-smiles.com
www.proteeth.info
www.dazzlewhiteteeth.net
www.dazzlewhiteteeth.com
http://www.goarticles.com/cgi-bin/showa.cgi?C=1853954
http://healthstepsarticles.com/
http://www.megans-teeth-blog.com/teeth-whitening/
http://www.healthandwellnessoffers.com/sites/celebrity-smile/
http://www.documentariesworldwide.com/?p=293
www.thesmilebrite.com/  
www.teethwhiten.com
www.teethcare.healthcaremadesimple.com
http://alaskalive.net/index.php?option=com_content&view=article&id=211:exploiting-the-recession-a-moms-trick-to-whiter-teeth&catid=14:national-news
http://www.iterasi.net/openviewer.aspx?sqrlitid=11228dtyduexo5avn_jvqa
http://www.megans-teeth-blog.com/teeth-whitening/1/?s=P3527248
http://www.besthomewhitening.com/moms-trick-whiter-smile/
http://www.ecademy.com/module.php?mod=status&uid=376193
 
SOME OF THE FABRICATED COMPANY NAMES USED TO COMMIT FRAUD:
VIBRANT WHITE
VIBRANT WHITENING
EASY WHITE
DAZZLE SMILE
DAZZLE WHITE
DAZZLE WHITE PRO
CLEANSE GOLD
DENTECH WHITENING
WHITENING BRITES
CELEBRITY SMILE
EZBRIGHT
(And many, many more as it turns out)
 
RETURN ADDRESSES ON TWO ENVELOPES I RECEIVED:
VIBRANTWHITENING.COM 4470 W. SUNSET BLVD #270 LOS ANGELES, CA 90027 USPS TRACKING #:[REDACTED] US POSTAGE AND FEES PAID ENDICIA.COM 071V00616560; ELECTRONIC RATE APPROVED# 805213907
DAZZLEWHITE PO BOX 10233 DES MOINES, IOWA 50381 TRACKING NUMBER: [REDACTED] US POSTAGE PAID DISTRIBUTION SERVICES 207-DAZ-1 700 210113-171
CHARGES APPEAR ON BANK STATEMENT AS:
CLUB 8665596930 866-5596930 VA $29.99
WHITESMILE 888-227-2950 $58.71
VH ACCESS 888-332-2707 $3.24, $1.62, $1.62,
CLUB 8665596930 VIRGINIA BCH VA $29.99
HEALTHMEMBER 888-779-5303 $7.14, $7.14, $7.14, $7.14,
 
 

This report was posted on Ripoff Report on 09/03/2009 01:52 PM and is a permanent record located here: http://www.ripoffreport.com/r/VIBRANT-WHITE-CELEBRITY-SMILE-DAZZLE-WHITE-EASY-WHITE-TOOTH-WHITENING-HEALTH-MEMBER-VH-ACCESS/LOS-ANGELES-California-90027/VIBRANT-WHITE-CELEBRITY-SMILE-DAZZLE-WHITE-EASY-WHITE-TOOTH-WHITENING-HEALTH-MEMB-489623. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on VIBRANT WHITE, CELEBRITY SMILE, DAZZLE WHITE, EASY WHITE TOOTH WHITENING, HEALTH MEMBER, VH ACCESS

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
1Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Hello,

AUTHOR: Laura Lauradd - (United States of America)

Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.  Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page, they are stated on the order page where you confirm your order, located directly to the top of where your credit card information was entered. There is also a link at the top of the home page that opens up the terms and conditions in a separate window. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 30-day guarantee and will continue to do so.

You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-948-5508 or visit our 24/7 live help at http://www.dazzlesmilepro.com/contactus.php and we will be happy to walk you through the entire cancellation process.

Your satisfaction is our number one concern,

Thanks,
Respond to this report!
What's this?

#2 Author of original report

KILLPHISHING.COM/RIPOFF.HTM

AUTHOR: UNCLE SAM - (USA)

The investigation into this scam is ongoing and the list of aliases and people involved is growing at a staggering rate. The feds better start building a few more prisons to house all the criminals working this scam.

 

KillPhishing.com/RipOff.htm is where you can read all about it.

Remember- a "FREE TRIAL" never asks for a credit card number!

 

 

Respond to this report!
What's this?

#3

Hello

AUTHOR: Gemma R. - (USA)

Hello,

If there was some confusion about your subscription, we honestly didn't mean to inconvenience you in any way.  Our goal is not to inconvenience our customers .The terms and conditions of our offer are very visible on the order page. Customer service is our number one priority and we do everything we can to be open with all of our customers. Of course, mistakes can be made; and if you were not aware of our terms and conditions in our site, we are happy to offer you a full refund if you return the unused product back to us. We have always honored our 60-day guarantee and will continue to do so.

You can talk to customer support seven days a week. Our U.S.-based help lines are also staffed each and every day of the week to respond to any questions you may have both before and after your order. Simply call us at 888-948-5508 or visit our 24/7 live help at http://www.dazzlesmilepro.com/contactus.php and we will be happy to walk you through the entire cancellation process.

Your satisfaction is our number one concern,

Thanks,
Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Advertisers above have met our
strict standards for business conduct.



Ripoff Report Legal Directory