• Report: #974027

Complaint Review: VIDEO UNIVERSE

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  • Submitted: Mon, November 26, 2012
  • Updated: Wed, December 26, 2012

  • Reported By: Amanda — Columbus Georgia United States of America
VIDEO UNIVERSE
24 Southwest 8th Street Miami, Florida United States of America

VIDEO UNIVERSE HOLLYWOOD BLOCK Sent a bootlegged copy of a DVD and that all scared and messed up anyway. No receipt, no return label nothing came with the DVD but a piece of crap DVD. Miami, Florida

*UPDATE Employee: REFUNDS ARE EASY!

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The first email I received was from video universe and all it contained with the order number and my address. Informed me I would be charged $19.95 for the DVD and $4.95 for the shipping for a total of $24.00. I was assuming I was receiving a new copy, not bootlegged copy, of the DVD. THe next email I received was from Hollywood Block with a reference number and the total, $24.00. I want my money back! They can have this piece of crap DVD back!!

This report was posted on Ripoff Report on 11/26/2012 05:10 PM and is a permanent record located here: http://www.ripoffreport.com/r/VIDEO-UNIVERSE/Miami-Florida-33130/VIDEO-UNIVERSE-HOLLYWOOD-BLOCK-Sent-a-bootlegged-copy-of-a-DVD-and-that-all-scared-and-me-974027. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

REFUNDS ARE EASY!

AUTHOR: Customer Service - (United States of America)

Hello,

If you are dissatisfied with your purchase, simply provide your Confirmation # for a refund or replacement.

Best Regards,

Customer Support

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