- Report: #813420
Report - Rebuttal - Arbitrate
Complaint Review: VIP Wholesale
VIP Wholesale448 W. 19th St. Ste. 258, Houston, TX Houston, Texas United States of America
VIP Wholesale WorldWide Travel Services VIP Wholesale is a rip-off Houston, Texas
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After about three weeks of hearing nothing my group became concerned and started calling to find out what was taking so long for the package information to arrive by mail. We were told that something would be coming within the next week and we did get a strange email with some kind of Travel ID# and we were then advised to contact the companywith that number. When I called back they told me that I now needed to pay the 35.00 booking fee. Once I made that transaction they told me that I should be hearing from them in about a week with regard to the date that we selected. We never heard back and when we called three weeks later to find out what was going on, we started getting the run around, we were sent an email stating that the company was "closing and shutting its doors." We called very concerned and they told us that our package wouldn't be effected by what they called their closing of one department, marketing and that our trip was still good.
We waited a couple more weeks and called back and were told that we hadn't sent in enough money and all they had on record was a 35.00 booking fee. We told them about the 150.00 payment and they said they new nothing about that because they are only the booking agent for a number of travel agencies and we would need to contact the travel agency that we booked the trip with to find out about that even though I called the travel agency and was transferred to them when I started to complain about the package not arriving. A man told me that his name was Robert Thornton and that he was the President of Worldwide Travel Services and that he was only obligated to offer me two night stay in Vegas but no airfare as originally promised, and he since it was based on double occupancy, I needed to pay an additional 35.00 booking fee to get that going.
A total scam, I can't believe I fell for it....Please, Please don't do any business with VIP Wholesale or any of their other aliases Worldwide Travel Services etc....
This report was posted on Ripoff Report on 12/24/2011 06:42 AM and is a permanent record located here: http://www.ripoffreport.com/r/VIP-Wholesale/Houston-Texas-/VIP-Wholesale-WorldWide-Travel-Services-VIP-Wholesale-is-a-rip-off-Houston-Texas-813420. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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