- Report: #1004753
Report - Rebuttal - Arbitrate
Complaint Review: VIPglamcams.com
VIPglamcams.comLos Angeles, California United States of America
VIPglamcams.com Customer Support Customer support swore at me and insulted me. Refused to cancel my account Los Angeles, California
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I responded to this saying, that I wasn't trying to be insulted, I just want the issue resolved. And that regardless if the account is free or otherwise, I don't want it to exist, please shut it down. I didn't get an email back for a couple of days, so I sent them another message through the website (hoping to get a different customer support agent) saying that I've asked twice now to have my account deleted even though it is free. Today I got an email that simply said "Cry me a river". I could use some help here...
I went back to the website today and signed in and messed up all my personal details (name/address/etc...) but I really just want to remove any connection between me and this website. Can anyone help here? Also I'm pretty sure that their "customer support" is just one person. I have the entire email conversation saved for reference.
This report was posted on Ripoff Report on 01/28/2013 11:06 AM and is a permanent record located here: http://www.ripoffreport.com/r/VIPglamcamscom/Los-Angeles-California-/VIPglamcamscom-Customer-Support-Customer-support-swore-at-me-and-insulted-me-Refused-to-1004753. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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