• Report: #1004753

Complaint Review: VIPglamcams.com

  • Submitted: Mon, January 28, 2013
  • Updated: Mon, January 28, 2013

  • Reported By: United States of America
Los Angeles, California United States of America

VIPglamcams.com Customer Support Customer support swore at me and insulted me. Refused to cancel my account Los Angeles, California

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I recently created a free account at www.vipglamcams.com and realized 5 minutes later that you still couldn't access anything on the site with a free account.  So I sent customer support a message through the site politely asking them to deactivate my account.  I was then greeted to a lovely email that said "It's a free account, dumbass.  Use it or don't use it."  I then responded by asking them if they make a practice of insulting all their customers and this is what I got back.  "You're not a customer, you're a broke a*s piece of s**t who can't afford the site.  Get lost."

I responded to this saying, that I wasn't trying to be insulted, I just want the issue resolved.  And that regardless if the account is free or otherwise, I don't want it to exist, please shut it down.  I didn't get an email back for a couple of days, so I sent them another message through the website (hoping to get a different customer support agent) saying that I've asked twice now to have my account deleted even though it is free.  Today I got an email that simply said "Cry me a river".  I could use some help here...

I went back to the website today and signed in and messed up all my personal details (name/address/etc...) but I really just want to remove any connection between me and this website.  Can anyone help here?  Also I'm pretty sure that their "customer support" is just one person.  I have the entire email conversation saved for reference.

This report was posted on Ripoff Report on 01/28/2013 11:06 AM and is a permanent record located here: http://www.ripoffreport.com/r/VIPglamcamscom/Los-Angeles-California-/VIPglamcamscom-Customer-Support-Customer-support-swore-at-me-and-insulted-me-Refused-to-1004753. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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