- Report: #1049336
Report - Rebuttal - Arbitrate
Complaint Review: VIXEN LACE WIGS
VIXEN LACE WIGS755 STILLROCK DRIVE SW Atlanta, Georgia USA
VIXEN LACE WIGS I order a lace wigs and they sent me a lace nothing like the one advertise on the site return product for refund with authorization # and ir been 2 months now waiting for the refund 3 Atlanta Georgia
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I order a lace wig on march 2 2013 I call first because i wanted to inquirer about the lace i wanted and could not get through, so i use the online service on the site, i did get a response it was Saturday and that number is ont valid on weekends so the representative gave me the number 1-678-705-9320 to contact them, I call and spoke to a Taya Roberts who process my order over the phone I pay for 2nd day air, well i receive the wig march 22 2013 nothing of what i order i contact lace wig the same day no response. I contact them through the site and received an authorization number to return lace wig.
Lace wigs received the lace back on march 26 2013 sign by a Roberts. Its is now may 2013 and have not received my refund of $295.17 left numerous e-mails and call no response.I have use the online service and when i mention about my refund they stop talking and went off line. Apirl 22 2013 i try again using the online service on site. talk to a representative and she supposively process the order for my refund and that it takes 7-10 business days. It is may 8 2013 and i have not receive my refund. I SEE the numerous compliants,lets work together to get our money back. People like this should now be running an online business where the consumers gets rip -off
This report was posted on Ripoff Report on 05/08/2013 10:40 AM and is a permanent record located here: http://www.ripoffreport.com/r/VIXEN-LACE-WIGS/Atlanta-Georgia-30331/VIXEN-LACE-WIGS-I-order-a-lace-wigs-and-they-sent-me-a-lace-nothing-like-the-one-adverti-1049336. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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