- Report: #635255
Report - Rebuttal - Arbitrate
Complaint Review: VIZIO
VIZIO HDTV, POOR PRODUCT, USELESS WARRANTY, Internet
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In December 2009 I bought through Amazon a VIZIO HDTV (VA 370M). It came with one year warranty. In January 2011 I had a problem with the remote. After some haggling, the remote was replaced for free. In March, the TV stopped functioning. It turns out that the warranty excludes anything that has to do with power surges (there had not been one). On that ground, the warranty claim was rejected, and I was given two options: either have an onsite visit, which, including repairs, would have cost $400, or shipping the TV to California, for a cost of $250 plus shipping charges.
I decided against the repairs, I bought a larger HDTV (not VIZIO) for $500, and I shall never consider VIZIO products again.
This report was posted on Ripoff Report on 08/28/2010 01:53 PM and is a permanent record located here: http://www.ripoffreport.com/r/VIZIO/internet/VIZIO-HDTV-POOR-PRODUCT-USELESS-WARRANTY-Internet-635255. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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