- Report: #1149868
Report - Rebuttal - Arbitrate
Complaint Review: VIZIO
VIZIO FLUSED MY MONEY DOWN THE TOILET Nationwide
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On January 15, 2014 I bougt a new Vizio television. On May 16, 2014 I came home from work and turned on my TV. The picture had lines going through it horizontally and vertically 2/3rds the way up the screen. I called Vizio who told me to take picutres of the TV and send them to an email address they provided. I did this and appoximately an hour later I got a return call stating that it was a "panel issue" and they would be replacing my TV and I should expect it to be delivered in 5 to 7 business days. A few days later I received a message on my answering machine stating they took another look at the pictures I sent and decided that the TV "must have been dropped" and they would not be covering the damage. I tell you, I bought this television, brought it home, put it on the stand and that's where it remained, untouched for 4 months before I came home that day and turned it on.
PLEASE do NOT waste your money purchasing a VIZIO product! Companies who don't stand behind their products are not worth your hard earned dollars. Now I'm out money and a TV. What would have cost VIZIO to replace the TV and keep a happy customer?
This report was posted on Ripoff Report on 05/27/2014 08:09 AM and is a permanent record located here: http://www.ripoffreport.com/r/VIZIO/nationwide/VIZIO-FLUSED-MY-MONEY-DOWN-THE-TOILET-Nationwide-1149868. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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