• Report: #15629

Complaint Review: VMC Satellite, INC.

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  • Submitted: Sat, March 02, 2002
  • Updated: Wed, May 15, 2002

  • Reported By:Zephyrhills FL
VMC Satellite, INC.
2710 Prosperity Avenue Fairfax, Virginia U.S.A.

VMC Satellite charging me with NO service!

*UPDATE Employee: Not True!

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I recetly signed up for a free satellite from VMC but when I tried to get things set up they denied me service but still charged me $49.00. Now every time I call no matter what time it is or what day the office is always closed or I am on hold for hours at a time.

Christine
Zephyrhills, Florida

This report was posted on Ripoff Report on 03/02/2002 12:00 AM and is a permanent record located here: http://www.ripoffreport.com/r/VMC-Satellite-INC/Fairfax-Virginia-22031/VMC-Satellite-charging-me-with-NO-service-15629. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Not True!

AUTHOR: Charles - ()

This customer contacted our office 3 days after this report was filed. Our customers have never been on hold for more than 10 minutes waiting to reach a representaive. It is usually 2 -5 minutes.

Our office hours are 9am - 5pm M - F EST. This customer lives on the east coast. I do not know what time she was trying to call us.
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