- Report: #41212
Report - Rebuttal - Arbitrate
Complaint Review: VMC Satellite Inc.
VMC Satellite Inc.VMCSatellite.com Internet U.S.A.
VMC Satellite Inc. ripoff dishonest fraudulent billing deceptive company ripoff deception Internet
I ordered a dish to be installed at my house and a technician was unable to find a suitable location to install the dish due to a large number of trees in my back yard.
The technician made a note of this and said that VMC Satellite Inc. will refund my initiation fee of $49.99 as there was no installation of the dish performed. One week later I called the 1-800 number on the certificate to confirm if the charge on my credit card was reversed. I was told that my balance was "Nill".
A month later I received a bill from my credit card company showing a charge of $49.99 from VMC Satellite Inc. on my statement. I called the credit card company and disputed the charge as I thought this must have been a mistake. A couple of weeks later VMC Satellite Inc. sent me an invoice showing that I owe them $49.99 plus an additional fee of $25 stated as a Credit Card Processing Fee.
I called VMC Satellite Inc. to correct the problem and they would not reverse the $25 Credit Card Processing Fee. The employees of VMC Satellite Inc. were very unhelpful and told me that if I had not called the Credit Card Company to dispute the charge and had called them instead, they would have waived the $25 Credit Card Processing Fee.
I am now in the process of resolving this issue via my Credit Card Company.
New Haven, Connecticut
This report was posted on Ripoff Report on 01/13/2003 10:19 AM and is a permanent record located here: http://www.ripoffreport.com/r/VMC-Satellite-Inc/internet/VMC-Satellite-Inc-ripoff-dishonest-fraudulent-billing-deceptive-company-ripoff-deception-41212. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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