- Report: #13481
Report - Rebuttal - Arbitrate
Complaint Review: VMC Satellite
VMC Satellite2710 Prosperity Avenue Fairfax, Virginia U.S.A.
VMC Satellite of Fairfax, VA will not refund monies belonging to me - ripoff
*Consumer Comment: Follow-up on Better Business Bureau Complaints; responses from Michaul Lausten, Manager of VMC satellite
*Consumer Comment: VMC Satellite, INC has UNSATISFACTORY rating with the Better Business Bureau
*UPDATE Employee: Certificate returns
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I called the very next day and cancelled my order 1/3/2002. I contacted them again on 1/19/2002 to check on the status and was advised to mail back the certificate with my individual record number on there.
I returned that item as requested on 1/21/2002. I contacted VMC on 1/30/2002 to inquire about the status of my cancellation. At that time I spoke with Kelly at extension 1235.
She then advised me that I needed to mail back a brown form. I never received a brown form from VMC and indicated this to Kelly. VMC has refused the credit me the $49.99 charged to my credit card even though I returned all items sent to me from VMC.
They insist that I need to send back a brown form, which I have never received. I requested this form to be sent to me but they refused to do that.
I wish to file a formal complaint against this company as a first step in getting my money refunded. I hope the FCC can provide assistance in resolving this complaint.
This report was posted on Ripoff Report on 02/06/2002 12:00 AM and is a permanent record located here: http://www.ripoffreport.com/r/VMC-Satellite/Fairfax-Virginia-22031/VMC-Satellite-of-Fairfax-VA-will-not-refund-monies-belonging-to-me-ripoff-13481. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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