- Report: #225814
Report - Rebuttal - Arbitrate
Complaint Review: VMC Sattelite
VMC Sattelite10205 Colvin Run Rd., Suite 100 Great Falls, Virginia U.S.A.
VMC Satellite - DISH Network. 30 Day Money Back Guaranteed BUT NOT GUARANTEED!! ripoff Great Falls, Virginia
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
I had called the installer many times to get it fixed. The installer showed up many times to fix it, but it was never fixed properly and completely. I called Dish Network before the 30 days was up and ended my service with Dish Network, and returned all of their equipment. I was fully refunded by Dish Network in August.
When I was in the process of returning the equipment to Dish Network in June, I received a letter from VMC Sattalite Inc. in Jyly that they were going to send me to collections for deactivating my agreement before the 12-18 month period. I called Dish Network many times, and they had told me to disregard the letter, and that I have a $0.00 balance. Once I received my monies back from Dish Network and was told by Dish Network that I have a $0.00 balance and was told to disregard the letter I received from VMC Satelite Inc.
I had gotten rid of all of my paper work that I had with Dish Network. Three months later I received another important letter from VMC Satellite Inc. warning me that they are going to send me to the collections. I called the number on the letter (VMC Satellite Inc.) and customer service representative told me that I was getting charged $290.00 due to because I broke the agreement with Dish Network.
I called Dish Network again and was told again to echnore the letter. I called VMC Satellite again, and the representative told me that they are a third party vendor of Dish Network, and that I broke the agreement with them as their agreement if for 18 months of service of Dish Network. I was very angry and called Dish Network back and ended up speaking to a customer service associate in their corporate office.
I was then told that there was a third party vendor involved that actually sold me the satellit for Dish Network Services, and I am held responsible for the deactivation fee. This was the very first time I heard of a third party involved. (I DID NOT CALL VMC SATELLITE FOR SERVICE,, I CALLED DISH NETWORK FOR SERVICE). I think that this is very misleading and false advertisement.
I feel that I was set up, and was not told the proper information in the beginning that there was a third party involved. The customer service associate from Dish Network told me that VMC Satellite is a vendor of theirs, and takes their customer service sales calls. I told her that, that was misleading information and that I did not call VMC Satellite.
I called DISH NETWORK for service, NOT VMC SATELLITE Inc.!
She at Dish Network would not do anything for me, and told me that I need to call VMC Satellite, and settle it with them.
I feel that I was totally set up. This way they (Dish Network and VMC Satellite) would get their monies anyways).
Now I am getting a letter from a collection agency for VMC Satellite for $520.85.
This report was posted on Ripoff Report on 12/16/2006 06:19 PM and is a permanent record located here: http://www.ripoffreport.com/r/VMC-Sattelite/Great-Falls-Virginia-22066/VMC-Satellite-DISH-Network-30-Day-Money-Back-Guaranteed-BUT-NOT-GUARANTEED-ripoff-Gre-225814. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.