Monitronics International Inc VMS Alarms Made my checking account overdrawed Providence Rhode Island

You state that you all had fun in the call center and that it was a great company to work with. My experience with Monitronics has been that the only time you can get them to call you is if you withhold payment on your account. We have had technicians out here several times, been assured that all is well and in good working condition with our service and monitoring center, and yet this has to be the most shoddy alarm company I have ever had the misfortune of working with. Upon moving into my home several different alarm company reps visited with their sales pitch, monitronics was the most reasonably priced and they answered all of my questions with reasonable answers. Both my roommate and myself have worked in the alarm industry before, in monitoring centers for both ADT and SecurityLink, so we were aware that a 45 second response time is actually a bit long, but still within the realm of safety. On no less than 4 occasions has my alarm been activated, in several instances for over a minute and a half, and there has been NO call from the monitoring center. I don't know how you people can consider yourselves a monitoring company. Perhaps instead of having so much "fun" in the call center, you all should be trained in how to perform your jobs. To anyone who is contemplating purchasing an alarm, go with a company you know fulfills its monitoring obligations. Monitronics is an alarm company in name only- they sell you an alarm which will sound - but as far as monitoring and actually performing the duties you pay them for? They are worthless.

I used to work for VMS Alarms on Tollgate RD in West Warwick, Rhode Island.

I worked with a great team, an awesome manager (Joe, you're the man!), and all in all it was a great experience.

The pay structure is as follows:

You could choose to do hourly (You're an absolute retard if you do) for $8/hour

Or you could choose to be commission only.

You call the leads and pitch the promotion.

Here's the beauty of it all.  You don't have to sell them on it to make any money!

Just get them to listen to you, and have them agree to be contacted within 5 minutes to speak with a "technician" who will answer any questions they have.  If they ask the technician to call them back.  That's a "Call Back" and earns you $25

If they take the package that's a sale which earns you $25.

I had some weeks where I made $700-$800 and some weeks where I only made $300-$400, but no matter what we always had a good time in the call center. 

As far as the fucktards on here complaining about being ripped off.  Everything is stated in your contract.  We tell you it's a contract, we tell you about your monitoring fees, and we tell you about cancellation.  Just because you're too stupid to manage your finances does NOT mean this company is a rip-off.

I lost my temper with an ignorant customer and called him after hours and threatened to blow his brains out.  I was fired for this, lol.  I guess I had it coming to me, but if I ever had the opportunity to work for VMS again, I'd do it in a heartbeat.

TOLLGATES #1!