- Report: #958086
Report - Rebuttal - Arbitrate
Complaint Review: VO Financial Corporation REVIEW: VO Financial helping victims of timeshare fraud eliminate debt - discover affordable vacation ownership opportunities that meet all expectations for luxurious travel.
VO Financial Corporation REVIEW: VO Financial helping victims of timeshare fraud eliminate debt - discover affordable vacation ownership opportunities that meet all expectations for luxurious travel.2900 Fire Road, Suite 101 Egg Harbor Township, New Jersey United States of America
VO Financial Corporation REVIEW: VO Financial helping victims of timeshare fraud eliminate debt - discover affordable vacation ownership opportunities that meet all expectations for luxurious travel. VO Financial uses its experience in the vacation ownership industry and small-business innovation to provide timeshare owners a way out from the burden of their overwhelming debt. VO Financial services guaranteed so long as the customer follows guidance along the way through completion of the Debt Reduction Deed Replacement / Debt Reduction Inspired Vacation programs. VO Financial Corporation receives a positive rating for their commitment to Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program. VO Financial Corporation guarantee lets customers feel safe, confident, and secure. Ripoff Report Verified
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VO Financial Corporation joins Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a long name for a program that does a lot for both consumers and business alike.
Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program -- a program that benefits the consumer, which helps to increase consumer satisfaction and confidence when doing business with a member business Verified By Ripoff Report. [continued below]....
When a company or individual joins the Ripoff Report Corporate Advocacy Program, they must make a commitment to us in writing to 'doing whatever it takes to make things right with their customers.' What does that mean? It means that Ripoff Report expects that members of our CAP program will review and respond to ALL customer complaints promptly. It means that every complaint will be taken seriously and every customer will be treated fairly and with respect. It means if a customer did not receive what they expected, the company will work with that customer to fix the issue. It means that if a customer requests a refund and if there is any reasonable basis for that request, we expect the customer will be given a prompt refund (some refund requests may not be reasonable, so this does not mean a refund is guaranteed in every case). Making things right can mean lots of different things to different people, but our point is thisby working closely with the company or individual to resolve any disputes, Rip-off Report can track the footprints of customer service to ensure that our CAP members are doing everything they can to treat customers fairly and to increase their customer satisfaction.
ALL COMPANIES GET COMPLAINTS, BUT HOW THE COMPANY HANDLES THOSE COMPLAINTS, SEPARATES GOOD BUSINESSES FROM BAD BUSINESSES.
By Ripoff Report
VO Financial Corporation approached Ripoff Report with the intent of wanting to resolve any customer issues and reports posted on Rip-off Report.
As a Part of the Corporate Advocacy Program the member business allows Ripoff Report to send an email to all of those who filed a complaint in the past, letting the customer know, the member business is wanting to make things right with them, .. whatever it takes to do so. Ripoff Report always monitors these emails to insure the member business does what they agreed to. The people at VO Financial Corporation did just that.
VO Financial Corporation has gone through great lengths to make sure they try and resolve any and all customer issues. VO Financial Corporation has joined the Corporate Advocacy Program because they want customers to know they will resolve any and all customer issues. They never want their customers to feel like they werent taken care of. VO Financial Corporation stated we know how frustrated, disappointed, and stuck our clients feel about their existing timeshare because of their developer's deceptive sales practices. VO Financial was created to offer the guidance and support these owners need to eliminate their timeshare debt and acquire affordable vacation ownership that meets their expectations for beautiful properties and incredible destinations without breaking the bank.
VO FINANCIAL CORPORATION CONTINUES TO CLARIFY WHO THEY ARE AND WHAT THEY CAN DO FOR CLIENTS
The mission of VO Financial Corporation is to be the premier vacation ownership consulting firm in the world. Through honesty, integrity, and reliable service, now and in the future, VO Financial has quickly become the industry leader in protecting and assisting timeshare owners.
If you believe you were manipulated during your original timeshare purchase, and now you cannot escape the overwhelming burden of the debt you have incurred, VO Financial Corporation is here to help
WHY VO FINANCIAL IS BETTER THAN THEIR COMPETITORS
Owner Adam Lacerda, stated to Ripoff Report, Since we started VO Financial Corporation, several companies have come and gone, trying to replicate our services. None can match our experience, knowledge, nor commitment to customer service. Also, the timeshare developers hate us because they know that we can provide more affordable vacation ownership that meets all of your desires and expectations for luxurious travel, and yet we dont need to sit you down in high pressured sales meetings to get you to sign up right away. Instead, our customer satisfaction is earned based on trust, honesty, and integrity.
VO Financial Corporation / Statements from the owner.
My name is Adam Lacerda, and along with my wife Ashley, we are the owners of VO Financial Corporation. We would like to thank each of you for your interest in VO Financial Corporation. We promise each of our customers that we can provide them with a brighter future. By following our instructions, our customers are able to eliminate the overwhelming debt that they incurred as a result of their timeshare developers fraudulent and/or deceptive practices. Upon completion of the program, our customers will have all of their vacation ownership desires and expectations fully satisfied, and all of the desperation that they felt before will be gone. We love to help people and we have the experience and knowledge to be able to do so. We look forward to helping you as well.
ANY BUSINESS THAT CAN ADMIT THEY MADE MISTAKES AND CORRECTS THOSE MISTAKES IS A BUSINESS YOU CAN TRUST AND WORTH DOING BUSINESS WITH .
As stated above, VO Financial Corporation is committed to 100% customer satisfaction and has made every possible effort to ensure that all customers have a positive experience before, during, and after completing our services.
After speaking with the management at VO Financial Corporation and emailing anyone who filed a complaint in the past, Ripoff Report is proud to give VO Financial Corporation a positive Rating. VO Financial Corporation made efforts to ensure that all customers were satisfied and Adam and Ashley Lacerda assured Rip-off Report that the business model features customer satisfaction as the top priority.
Ashley Lacerda, the co-owner of VO Financial Corporation, stated Every day we come across customers who have been burned so many times, not only by their original timeshare developer, but also from many scam companies out there who say they can sell or rent the customers timeshare. After being burned so many times, we do our very best to carefully walk our customers through every step of our process. Getting over a customers initial skepticism can be challenging, but we are committed to taking the time to make sure that our customers know exactly what we can do to help them. Also, if customers have any complaints before, during, and after the services are completed, our customer service department is trained to answer a variety of questions and concerns. Customer satisfaction is our number one priority.
STATED IMPROVEMENTS FROM VO FINANCIAL CORPORATION.
VO Financial maintains continuous contact with clients throughout the process of completing their services to make sure all of their customers are completely aware of what stage they are in towards the process of eliminating their debt and acquiring a more affordable vacation ownership opportunity. Each time a client is contacted, they are provided the opportunity to express any questions or concerns that they might have, and our customer service department is trained to answer all questions and concerns with honesty, integrity, and patience. Our goal is to empower our clients to know that they are secure every step of the way until their service is complete.
WHAT TO LOOK OUT FOR IN THIS INDUSTRY
.. VO Financial Corporation is the leading vacation ownership consulting firm in the world. VO Financial Corporation advises all of its customers to speak with any number of its satisfied clients to learn about their experience with VO Financial Corporations services. VO Financial Corporation also cautions its clients about timeshare resell and rental companies that promise to sell or rent out your timeshare. Most of these companies are scams.
*Any consumer not receiving satisfaction from a member of Ripoff Reports Corporate Advocacy Business Remediation and Customer Satisfaction Program should email us at EDitor@ripoffreport.com
This kind of dedication to customer service means that VO Financial Corporation will do whatever it takes to make sure their customers are properly taken care of.
In the future, if anyone has any complaints or concerns with VO Financial Corporation, you are invited to contact them directly via email: firstname.lastname@example.org, please be sure to cc: EDitor@ripoffreport.com so we can keep track of the companys response and to ensure customer satisfaction). You can call VO Financial Corporation directly at 800-381-9469, and ask for customer service.
As always, Ripoff Report cannot guarantee that every customer or employee will always be 100% satisfied in every case, but we promise that if you have any concerns with VO Financial Corporation or any of our Corporate Advocacy Program members, we will do everything we can to see that the issue is addressed quickly and that you are treated fairly and with respect. Any issues you think you cannot resolve with any member of Ripoff Reports Corporate Advocacy Program.. please contact us. EDitor@ripoffreport.com
..Remember, just because a company or individual is reported on Rip-off Report does not mean you should not do business with them. Use Rip-off Report information as a tool to your advantage. Be knowledgeable about any company or person you hire. Also, don't be afraid to ask questions and get additional information until you feel comfortable in allowing them to work for you.
Be sure to contact us with your questions and comments about any business that is part of the Corporate Advocacy Business Remediation and Customer Satisfaction Program. Your questions, comments and suggestions are always welcome and will be considered even if we don't agree with them. Please realize Ripoff Report is chartering in new territory, working to make a change for both consumers and businesses alike.
Consumers can feel safe, confident, and secure when doing business with VO Financial Corporation.
Read about Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program,. And about VO Financial Corporations Commitment to Excellence and Consumer Satisfaction. ....
Consumers should feel safe, confident and secure when doing business with a member of Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. ..yes, a long name for a program that does a lot for both consumers and businesses alike.
..Ripoff Report Corporate Advocacy Business Remediation and Customer Satisfaction Program team..
..by consumers, for consumers
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This report was posted on Ripoff Report on 10/21/2012 08:54 PM and is a permanent record located here: http://www.ripoffreport.com/r/VO-Financial-Corporation-REVIEW-VO-Financial-helping-victims-of-timeshare-fraud-eliminate-debt-discover-affordable-vacation-ownership-opportunities-that-meet-all-expectations-for-luxurious-travel/Egg-Harbor-Township-New-Jersey-08234/VO-Financial-Corporation-REVIEW-VO-Financial-helping-victims-of-timeshare-fraud-eliminate-958086. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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