- Report: #621145
Report - Rebuttal - Arbitrate
Complaint Review: VON FALCONER K9 TRAINING FACILITY
VON FALCONER K9 TRAINING FACILITY750 Comstock Lane santa curz, California United States of America
VON FALCONER K9 TRAINING FACILITY VON FALCONER K9 Intentionally breach the contract to resale returned dog with higher price without refund to customer santa curz, California
*Consumer Comment: 2 cent on von falconer
*Consumer Suggestion: Von Falconer Customer
*Consumer Comment: Von Falconer dogs
*Consumer Comment: Curious
*Author of original report: VON FALCONER K9 TRAINING FACILITY SOLVED THIS ISSUE WITH ME!!!
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VON FALCONER K9 TRAINING FACITLITY is not an ordinary dog kennnel which sells and breeds dogs,they are also the POLICE K9 TRAINING CENTER of SANTA CURS POLICE.
They sale their dog from $1250~$8500 and up. Such a breeder should be safe for buyer to trust and buy puppy from them,but the truth is not.
DO NOT BE FOOLED BY THE "POLICE CAANINE TRAINING CENTER" TITLE LIKE ME.
DO NOT TRUST THEIR PUPPY EVALUATION.
THEY BREACH CONTRACT LIKE NOTHING.
What they are doing to me shows that :
"They INTETIONALLY SELL HIGH-DRIVE and HARD-TO-HANDLE puppy to normal family who requests a PET DOG.
When the family can not handle the puppy when it gets a little older,the family usually will ask help from breeder.
And VON FALCONER K9 TRAINING FACILITY WILL TRY TO CONVINCE THE BUYER TO PAY FOR THERIR TRAINING CLASS AND MAKE MORE OUT OF A SALE.
If the family chose to return the dog to them,
THEY WILL TRAIN THIS RETURNED DOG AND SALE IT AS "PROTECTION DOG" FOR WAY MUCH HIGHER PRICE WITHOUT REFUND TO THE ORIGINAL BUYER WHO HAS BEEN SET-UP BY THEM.
They do offer replacement option,once buyer take the replacement option,most likely the buyer will be in the same trick cycle again."
PLEASE READ TO KNOW HOW A POLICE K9 TRAINING CENTER ACTS LIKE GANGSTER AND CRIMINAL:
I requested a calm personality female German shepherd puppy and bought it for $1150 from Von falconer training facility as a pet,a family companion. This puppy's father's name is Heiko and the mother's name is Bowie,the names are showed on the contract. After I returned home,I found that this puppy cries over eating,drinking,running,be petted,be held in the arms,and she tries to bump her little head on to fencesand walls while running with full speed whenever she has a chance,which is NOT NORMAL AND DANGERIOUS. So I started to think to return the puppy.
Von falconer emailed to tell that the puppy's mother is not the one on the contract,she has a different mom. I decided to return this puppy and refund at this point since they are not honest. I start to contact them with emails and phone but have no response.
They agreed to take puppy back and refund me after they resale it with a lot of struggle. I took the puppy back to them ad signed another contract made by them which states that they will refund me after they resale this puppy and the process may take up to 4 months.
They named this puppy with a name very similar to my wife's name and insist to sell it for $2000 on internet despite we asked them to lower the price for selling it easier.We are so stressful and feel deeply insulted.
They emailed to tell me that they are going to charge me the ridiculos "boarding fee" starts from June-12-2010 plus the "training fee" for this puppy. I did not have any agreement of the training or boarding with them nor be told there will be one. I refused their request.
Latter one of my friend is interested in taking that puppy,I contact Von falconer to ask them just to release the puppy to my friend,instead of doing that,they ask us to pay $300 to cover the fees for the puppy staying in their kennel,THIS IS RIDICULOUS.
Von falconer emailed me to threaten me to take the puppy back whithin 72 hours otherwise the contract will be off and VON FALCONER WILLL KEEP THE DOG AND THEY WILL SELL IT FOR $2000.
They breached the contracts twice and not only refuse to refund me but also try to keep my $1150 in their pocket plus earning additional $2000 by reselling the puppy I paid for.
From the point they insult my wife , it is not just about money to me any more.
I WILL TRY MY BEST TO LOOK FOR JUSTICE.
This report was posted on Ripoff Report on 07/07/2010 02:22 PM and is a permanent record located here: http://www.ripoffreport.com/r/VON-FALCONER-K9-TRAINING-FACILITY/santa-curz-California-95060/VON-FALCONER-K9-TRAINING-FACILITY-VON-FALCONER-K9-Intentionally-breach-the-contract-to-res-621145. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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