• Report: #906301

Complaint Review: VONAGE

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  • Submitted: Tue, July 03, 2012
  • Posted: Tue, July 03, 2012

  • Reported By: Eddie — hialeah Florida United States of America
VONAGE
VONAGE.COM Internet United States of America

VONAGE CREDIT CARD FRAUD Internet

*Consumer Comment: Sooooo

*Consumer Comment: So

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0Author 2Consumer 0Employee/Owner

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I lost my credit card. my bank (BOA) issued a replacement. 2 week later my vonage payment post on my new credit card. i never updated my payment info nor did i get any information from vonage that the credit card was decline. my first call was to bank of america to see if the had removed the credit card block.. they advised me the card card was canceled & the charge was posted on my new card. i call vonage to see how they updated my new card info without my consent. they advised me that the bank automatically updated my info and send it to them. bank of america security policy is they do not share any customers info... CONSUMERS BEWARE... vonage is a security risk to your financial information...

This report was posted on Ripoff Report on 07/03/2012 01:13 PM and is a permanent record located here: http://www.ripoffreport.com/r/VONAGE/internet/VONAGE-CREDIT-CARD-FRAUD-Internet-906301. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Sooooo

AUTHOR: The Outlaw Josey Wales - (United States of America)

SUBMITTED: Tuesday, July 03, 2012

POSTED: Tuesday, July 03, 2012
 Mocha huh????? Have a nice day

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#2 Consumer Comment

So

AUTHOR: MochaG - (United States of America)

SUBMITTED: Tuesday, July 03, 2012

POSTED: Tuesday, July 03, 2012
So it comes down to that you believe the Bank or Vonage. Would you contact your bank again and ask them about how the automated info update works when a canceled/lost credit card gets replaced? The meaning of "sharing customer information" may be different from what you are understanding right now.
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