• Report: #575841

Complaint Review: VONAGE

  • Submitted: Sun, February 28, 2010
  • Updated: Sun, February 28, 2010

  • Reported By: BigDaddy — Missouri United States of America
http://www.vonage.com/ Internet United States of America

VONAGE Ripping People Off. USA, Internet

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Please Before signing up read there terms. Since they are every where and they have a bad rep. Make sure you read over everything. They are making money to hurt people. They will tell you at first there is no late fees. Well now you know. Here is it.

Starting on the date of your order or the date your payment is processed, whichever is later ("order date"), your payment method will be charged ("charged") monthly (or annually, for annual pre-paid plan) in advance for all service plan charges, fees, taxes and surcharges. Usage based charges will be charged monthly as due or mid-cycle if they exceed $75.00. (See Sections 6.1 and 9.1).

Before you receive your device or your number is transferred, you can log into your online account to set up various features such as voicemail and call forwarding.

The 30-Day Money Back Guarantee period ("MBG") starts on your Order Date. If you qualify, we will refund any paid activation fee, 1st month service charge, initial shipping charges, fees and certain taxes for the first ordered line per account. (See Section 4)

If you cancel after MBG and before one (1) year from your Order Date, a per line disconnection fee of $39.99 and a rebate recovery fee equal to the amount of the rebate initially given to you for the equipment will be Charged. (See Sections 8.7 and 8.8).

Our service may not be compatible with home security systems, TTY, and other systems. (See Section 5.7)

Continue to Terms of Service

So please watch out. They rip you off. Also if you have been ripped off people report it to everyone, even the press, the Gov. Lets stop these people from making money. I don't know if people know But with any Company you can turn you bill in and get money back on taxes. But you butt i did and I get more then I thought. I didn't know it was true tell I asked, and checked into it. SO EVERYONE TURN IN YOUR STATEMENTS AND BILLS YOU WILL GET MORE BACK IN TAXES. IF YOU DON'T THINK I AM RIGHT ASK THE IRS. WELL I HOPE THIS HELPS EVERYONE. ALSO DON'T USE VONAGE THEY SUCK.

This report was posted on Ripoff Report on 02/28/2010 10:39 PM and is a permanent record located here: http://www.ripoffreport.com/r/VONAGE/internet/VONAGE-Ripping-People-Off-USA-Internet-575841. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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