ED Magedson – Founder
VONAGEhttp://www.vonage.com/ Internet United States of America
Starting on the date of your order or the date your payment is processed, whichever is later ("order date"), your payment method will be charged ("charged") monthly (or annually, for annual pre-paid plan) in advance for all service plan charges, fees, taxes and surcharges. Usage based charges will be charged monthly as due or mid-cycle if they exceed $75.00. (See Sections 6.1 and 9.1).
Before you receive your device or your number is transferred, you can log into your online account to set up various features such as voicemail and call forwarding.
The 30-Day Money Back Guarantee period ("MBG") starts on your Order Date. If you qualify, we will refund any paid activation fee, 1st month service charge, initial shipping charges, fees and certain taxes for the first ordered line per account. (See Section 4)
If you cancel after MBG and before one (1) year from your Order Date, a per line disconnection fee of $39.99 and a rebate recovery fee equal to the amount of the rebate initially given to you for the equipment will be Charged. (See Sections 8.7 and 8.8).
Our service may not be compatible with home security systems, TTY, and other systems. (See Section 5.7)
This report was posted on Ripoff Report on 02/28/2010 10:39 PM and is a permanent record located here: http://www.ripoffreport.com/r/VONAGE/internet/VONAGE-Ripping-People-Off-USA-Internet-575841. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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