- Report: #280506
Report - Rebuttal - Arbitrate
Complaint Review: VONAGE
VONAGEvonage.com Internet U.S.A.
VONAGE (TELEPHONE) Victimized by Vonage! No Service! No Kidding! Internet
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We called Verizon to beg them to take us back. It seems they could not unless we were on with Vonage at that moment, so we had to pay another $60. for one day turn-on with Vonage so Verizon could turn us on to their service. (Which we gladly did.)
Vonage did return our down payment money (although our accountants estimate we may have well lost over $25000. in busines due to the Vonage fiasco.)
Now for the kicker! After all they put us through, they have turned us in to a collection agency to collect for all these months since we first signed on....even though we never had one phone call go through or never had a minute of service with Vonage.
DON'T Fall for their Tempting Ads. You will enter a nightmare zone that we have found no way out of.
This report was posted on Ripoff Report on 10/23/2007 09:44 PM and is a permanent record located here: http://www.ripoffreport.com/r/VONAGE/internet/VONAGE-TELEPHONE-Victimized-by-Vonage-No-Service-No-Kidding-Internet-280506. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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