• Report: #323442

Complaint Review: VONAGE

  • Submitted: Thu, April 03, 2008
  • Updated: Thu, April 03, 2008

  • Reported By:Lansing Michigan
VONAGE
www.vonage.com Internet U.S.A.

VONAGE Vonage ENTRAPS it's customers!! Lansing Nationwide

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I was a Vonage customer for one year.

Then my Cable company offered me a good deal on TV/Internet/phone service so I switched over to them.

I called Vonage to cancel my service, and I disconected their modem.

They have billed me for January, February, and March and refuse to stop charging my credit card. When I called again today they would not give me a confirmation of my cancellation and just said "that's not the way we do business." Once you're with Vonage --- they charge you forever. BEWARE. They will not cancel your service nor refund you a cent for repeatedly charging you after you inform them of your cancellation.

Margaret
Lansing, Michigan
U.S.A.

This report was posted on Ripoff Report on 04/03/2008 02:12 PM and is a permanent record located here: http://www.ripoffreport.com/r/VONAGE/internet/VONAGE-Vonage-ENTRAPS-its-customers-Lansing-Nationwide-323442. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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