- Report: #653311
Report - Rebuttal - Arbitrate
Complaint Review: VPSLAND
VPSLAND227 Sandy Springs Place Suite D-131 Internet United States of America
VPSLAND VPS Land, VPSLAND.COM Took my money, did not provide me with a product, refuses to answer support calls. Internet
This is when I started prowling around for support. Their live chat never works, they only accept support requests online and do not respond in a timely manner. After crawling around on the internet, I finally found their phone number (They do not provide one, I had to scrape really hard to find it.)
After calling their number, (678-793-2009 for anyone that wants to try their hand at bugging them over the phones to do what they promise they do when they sell you their product), I got forwarded directly to voicemail after having the automated menu tell me to go online to file support tickets.
Since I cannot get any communication out of them, it is impossible for me to request the IP address of my machine, or a refund for not delivering the product as promised.
I demand a refund, and I advise everyone to not purchase from this provider. They have been nothing but a headache and I can already tell that this isnt going to work for anyone who just wants a linux server.
This report was posted on Ripoff Report on 10/20/2010 01:39 PM and is a permanent record located here: http://www.ripoffreport.com/r/VPSLAND/internet/VPSLAND-VPS-Land-VPSLANDCOM-Took-my-money-did-not-provide-me-with-a-product-refuses-to-653311. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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