- Report: #931745
Complaint Review: Vacation Inspirations
| Vacation Inspirations 1204 Palm Blvd. Suite E
Isle of Palms, South Carolina United States of America |
|
Vacation Inspirations The Vacation Station, Best Destinations The Travel Club Scammers have moved into Oregon! Beware of Vacation Inspirations aka The Vacation Station, Isle of Palms, South Carolina
*Consumer Suggestion: Rights of recission
*Author of original report: Refund Was Received
*Consumer Comment: Vacation Inspirations refund scam
*Consumer Comment: Exactly the same experience
*Author of original report: Full Refund Received
*Consumer Comment: Update to my experience
*Author of original report: Vacation Inspiration Update to Fellow Portlanders
*Consumer Comment: Need More Information
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During the presentation statements were made and a flashy presentation given about the "20 year history of this very reliable company that is registered as Vacation Inspirations LCC in Charleston, South Carolina." As the price offer kept dropping for great vacation locations throughout the world and in anticipation of our retirement, we decided to purchase their travel membership for approx. $3,500.
Shortly afterward our daughter contacted us to express her concern that this might be a rip-off so we contacted the Attorney General's Office in South Carolina and found they have no record of this company as an LCC as stated on the contract that we signed (a copy of which we have retained). We also have a written certificate from the Secretary of State of SC confirming the above.
Multiple calls to the company were evasive and Membership Services Director William Stenson to whom we were directed was very defensive and suggested we send a letter to their "board." So we mailed a certified letter requesting a full refund on August 6 along with a copy of the certificate of "no record" from the SC Secretary of State. On August 23 we received a written response from CEO Randy Gardner dated August 20 denying our request for a refund but saying nothing about our proof of fraudulent advertizing.
After a google search we have since found his name listed under "The Vacation Station" and have come upon this website and read the many complaints about this company which is an AKA for Vacation Inspirations and, Lord knows, how many other bogus travel companies.
As Vacation Inspirations has just recently moved into Oregon we want to shut them down before more people like us are scammed. We have contacted the Office of the Oregon Attorney General and issued a formal complaint. We will try to get a local Portland area television station to cover the story.
We are saddened that $3,500 of our hard-earned savings have been essentially stolen. We want to alert others - especially in Oregon - and would love to hear from people who would like to join us in devising creative, effective strategies to stop this fraudulent operation that especially preys on senior citizens!
This report was posted on Ripoff Report on 08/23/2012 05:22 PM and is a permanent record located here: http://www.ripoffreport.com/r/Vacation-Inspirations/Isle-of-Palms-South-Carolina-29451/Vacation-Inspirations-The-Vacation-Station-Best-Destinations-The-Travel-Club-Scammers-hav-931745. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 Consumer Suggestion
Rights of recission
AUTHOR: Travel Wise - (United States of America)
SUBMITTED: Wednesday, February 13, 2013
The SC law of right of recission or better known as the "cooling off period" states that consumers have 5 days to cancel a deal of this sort and others. Sunday is not counted in those days either.
See Specific Purchase Transactions topic http://www.ehow.com/info_8447835_south-carolina-buyers-remorse-laws.html
Further is does not matter if you purchased this vacation deal in any of the United States. The company is bound by SC law per this piece.
This company may further be not following the law if they did not provide you with all that is required in your specific state. Ie. in Texas two copies of a right to cancel forms must be provided for these transactions.
Shop wise travel wise and always buyer beware and informed
#2 Author of original report
Refund Was Received
AUTHOR: cascadecalvin - (United States of America)
SUBMITTED: Wednesday, December 12, 2012
#3 Consumer Comment
Vacation Inspirations refund scam
AUTHOR: Dan - (United States of America)
SUBMITTED: Wednesday, December 12, 2012
IT IS IMPORTANT TO NOTE THE RIPOFF REPORT CLAIMING A REFUND IS A LIE!
We took the time to research the report claiming they had received a refund from Vacation Inspirations. As it turns out there is no individual by the name used residing in Tualatin, or Oregon at large. It is suspected this report was posted by Vacation Inspirations to further their fraud scam.
#4 Consumer Comment
Exactly the same experience
AUTHOR: JoEl - (United States of America)
SUBMITTED: Tuesday, October 02, 2012
Prior to this last conversation, the recession topic was never mentioned or stated a problem. We were lead to believe as you, write a letter and a resolution would take place.
We had gone back the next day to the rented space where the presentation was held and made calls within 24 hours or less, trying to contact the persons whoms names were given to us at the signing. We wanted to cancel our agreement but no one was available AND no one returned our calls. I used their customer service email address to email our concern and request to cancel. Mr. Stinson replied to the request however never mentioned the #7 piece, "not subject to Oregon's rights of recission". Mr. Stinson also told us to write the same type of letter he informed you to right. We wrote the letter and called at least three times if not more and left messages for him to call us back for status of our request. No response to those calls.
As stated above, last week we received a call and we experienced the same, if not more of the same type of reaction as you had. We were told we could not cancel but we would be rewarded somehow for our trouble.
We paid $6,357.00 for our package. It was stupid because my husband just retired, I lost my job in January after 22 years and we have one boy in college and one in high school. I have no idea what we were thinking at the moment. The presentation was very good.
We feel helpless at this point - so sad. We were told the calls were recorded so maybe that is a good thing incase there will be an internal review of our case - at least in regards to customer service.
I really really want to inform others to the section in the agreement, #7 stating in part, "...not subject to any "right of rescission" under the laws of Oregon" piece. As you stated, potential buyers ask questions and do your homework so your experiences enjoyable.
#5 Author of original report
Full Refund Received
AUTHOR: cascadecalvin - (United States of America)
SUBMITTED: Sunday, September 09, 2012
#6 Consumer Comment
Update to my experience
AUTHOR: Mustangsusie - (United States of America)
SUBMITTED: Wednesday, August 29, 2012
We were most upset that there didn't seem to be open transparent sharing of information which caused us alarm and the very wide gap in what people have paid for the exact same packages, $2,000 to $8,00 but had they shared the information and from our research after the fact the program does seem to be above board, a good deal in savings once you use it and if there were reviews from even 5% of the over 40,000+ members it would have calmed our concerns and along with if they had a reasonable bottom line price that they offered to everyone no matter what State or area they were presenting in and those things would cinched the deal for us and we would have continued in our purchase of this Travel Club! So in less than a week they did the right thing and made us happy and that has to count for a good faith effort on their part as far as we are concerned. Future presentation attendees, do your due diligence with the full facts and make a well informed decision and know there are 2 sides to every story whether you are the buyer or seller!
#7 Author of original report
Vacation Inspiration Update to Fellow Portlanders
AUTHOR: cascadecalvin - (United States of America)
SUBMITTED: Thursday, August 23, 2012
#8 Consumer Comment
Need More Information
AUTHOR: Mustangsusie - (United States of America)
SUBMITTED: Thursday, August 23, 2012

