• Report: #382750

Complaint Review: Vacation Play

  • Submitted: Sun, October 19, 2008
  • Updated: Tue, February 09, 2010

  • Reported By:Greeneville Tennessee
Vacation Play
174 Towne Lake Parkway Woodstock, Georgia U.S.A.
  • Phone: 800-363-5798
  • Web:
  • Category: Resorts

Vacation Play.com Vacation Play Timeshare ripoff Woodstock Georgia

*UPDATE Employee: We apologize for any misunderstanding

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When I discovered that the Gatlinburg Getaway 3 night vacation was a timeshare ripoff the 24 hour cancellation period had passed. I had already charged $139.00 to my MasterCard. Angie at 1-800-881-1227 did not thank me for my donation. However, she did say there would be no refund. They allow 72 hours to confirm a reservation and only 24 hours for a cancellation. Hope my experience helps others to avoid this ripoff.

Edward
Greeneville, Tennessee
U.S.A.

This report was posted on Ripoff Report on 10/19/2008 06:24 PM and is a permanent record located here: http://www.ripoffreport.com/r/Vacation-Play/Woodstock-Georgia-30188/Vacation-Playcom-Vacation-Play-Timeshare-ripoff-Woodstock-Georgia-382750. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

We apologize for any misunderstanding

AUTHOR: Chriistybutter - (U.S.A.)

I do apologize that your experience with our company has left you unsatisfied.  My name is Christy Patrick and I am the GM of the Anniston branch.  I invite you to call and speak with me about your existing GB vacation.  My toll free # is 1-800-771-1368 and hours are Mon-Sat 8am-1pm.  We take pride in helping our customers save money on their vacation needs.  As stated on the website you purchased from "The reason for the discount is that you do take a FUN and FRIENDLY tour of our beautiful Gold Crown properties during your stay.  There is NO obligation to join or buy anything, just give us good word of mouth advertising."  We sell the discounted packages via our 8 offices throughout the southeast, websites, and on location.  Our company is no ripoff.  We have been a business in good standing with the BBB and our customers for years, travelling thousands of customers on vacation.  Again, I do apologize you were not satisfied with your experience with us and I look forward to hearing from you soon!

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