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  • Report: #299926

Complaint Review: Vacation Professionals

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  • Submitted: Mon, January 14, 2008
  • Updated: Tue, July 22, 2008

  • Reported By:marblehead Massachusetts
Vacation Professionals
13 Branch Street Ste. 105 Methuen, Massachusetts U.S.A.

Travel To Go, Travel Professionals, VIP Travel Reservations,Inc. Lured us to 90 minute presentation by offering 2 free airline tickets and free rental car Methuen Massachusetts

*UPDATE Employee: Incorrect information

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My husband and I received a mailing inviting us to attend a 90 minute presentation on resort destinations. We were promised two roundtrip tickets on Continental Airlines to anywhere in the US and a free car rental for one week even if we didn't buy anything. We had planned to use the tickets to go to New Orleans and help Katrina victims.

We were led into a room with a dozen small tables where other invitees (about seven couples) were being interviewed one-on-one. Our interviewer, Dave, wanted to know about our vacation habits. He was young and we felt a bit sorry for him. Especially in light of the fact that we were really only after the free airline tickets.

Then came the presenter... a real charmer. Claimed he was retired from a career in the Air Force. He looked good and talked fast. Kept waving all kinds of pretty pictures printed from their website (which we later discovered does not exist), claimed membership in numerous professional organizations, and showed us how much money we would save by booking vacations at five star resorts through them. He said they had 100,000 members and were doing a million bookings a year. They were able save their members money because they cut out the middlemen (travel agents and internets sites, etc.). Membership would cost $8,995 plus various fees and the offer was only good right now.

After the presentation, Dave returned to our table. When we told him we weren't ready to spend $8,995 plus $299 per year, he told us politely to wait and someone would sign us out and give us our free gift. Next came Dave's older, nattily dressed supervisor who tried to pressure us by slashing the price to $6,995. When we said "no thanks," we were told again to wait. That's when they sent in the supervisor's supervisor who offered further deals and price cuts. We again politely declined.

Finally, we were given the chance to meet with a young woman who would give us our free tickets. Well, not exactly. Instead, she gave us two "activation forms" that had a list of 14 rules about how to obtain our free airline tickets and free rental car. The first rule is that you have to pay a "refundable" deposit of $100 (by money order or cashiers check) for the airline tickets and $75 for the rental car. The rest of the rules placed so many restrictions on the deal that we knew it was totally bogus.

In the end, we only lost a few hours of our time. We are not so sure about others who attended that day. When we got home, we went online and discovered that "Vacation Professionals" operates under many different names, setting up phony offices, and moving on quickly. We figure they make a fair amount of money just by getting people to pay "refundable" deposits for free tickets they'll never receive. And we certainly feel very sorry for those people who lose big money.

Nancy
marblehead, Massachusetts
U.S.A.

This report was posted on Ripoff Report on 01/14/2008 02:13 PM and is a permanent record located here: http://www.ripoffreport.com/r/Vacation-Professionals/Methuen-Massachusetts-01844/Travel-To-Go-Travel-Professionals-VIP-Travel-ReservationsInc-Lured-us-to-90-minute-pre-299926. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Incorrect information

AUTHOR: Manager - (U.S.A.)

My company had been indicated as being the same company as Vacation Professionals/ Travel to Go. This is not correct and shows that the person filing the complaint was assuming rather than checking facts. We are an individual company with no other alias's or subsidiaries, and no affiliation with any other companies. We do sell and often give away many different types of travel certificates that offer discounted trip's to consumers.

All of our certificates have very clear terms and conditions to explain exactly how they work and do require each consumer to sign agreeing that they understand them all to activate the form. Some of the companies that use our certificates are timeshare resorts, travel clubs, car dealerships, air conditioning companies, water filtration companies, Mary Kay, as well as many other types of companies, and we often donate certificates to local charities and fund raisers.
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