- Report: #480436
Complaint Review: Vacation Sales And Marketing
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| Vacation Sales And Marketing 6586 Highway 40 East, Suite B7-237
ST. MARY'S, Georgia United States of America |
|
Vacation Sales And Marketing Promises Everything - Delivers Nothing Windham, New Hampshire
*General Comment: Telemarketing Scam
*Consumer Suggestion: I also received the promised refund
*Consumer Suggestion: I received the promised refund
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This report was posted on Ripoff Report on 08/15/2009 02:13 PM and is a permanent record located here: http://www.ripoffreport.com/r/Vacation-Sales-And-Marketing/ST-MARYS-Georgia-31558/Vacation-Sales-And-Marketing-Promises-Everything-Delivers-Nothing-Windham-New-Hampshi-480436. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search TipsThe state Division of Consumer Services has charged a South Daytona businesswoman with soliciting telemarketing sales without a license and employing unlicensed telemarketers.
Diane E. Crosby, 56, of Daytona Beach and her unlicensed employees are accused of soliciting telemarketing sales at Vacation Concepts, 345 Beville Road, Suite 109, South Daytona, during a March 16 compliance inspection.
Crosby was arrested Thursday and released on $2,000 bail. She could not be reached for comment.
-- Cecil G. Brumley
#2 Consumer Suggestion
I also received the promised refund
AUTHOR: Tiredofscams - (U.S.A.)
SUBMITTED: Monday, December 14, 2009
#3 Consumer Suggestion
I received the promised refund
AUTHOR: R milligan - (U.S.A.)
SUBMITTED: Monday, October 19, 2009
Vacation Sales And Marketing did refund the money as promised, after not being able to secure a purchaser for my time-share; however, it took 5 months and many, many phone calls and e-mails to them
The company fulfilled their promise and refunded the marketing fee, after they were unable to secure a purchaser for our time share within 180 days.
There were times during the 5 month wait, however, when I questioned if they would come through and send the refund. Had I not been persistent in contacting their customer service department, I'm not convinced that the refund would have been sent. The customer service department has much room for improvement - i.e. when calling the toll free number (the only number ever provided to contact them), 95% of the time I received an answering machine and other times when I did speak to someone, they would tell me that the person I needed to speak to was not available.
I would not recommend doing business with this company, if for no other, their lack of prompt customer service. It was very unnerving to wonder for 5 months if the company was going to maintain their end of the Sales Agreement. If you have already paid the fee and entered into a Marketing Agreement, be persistent, if at the end of the day they are unable to sell your timeshare and you are entitled to a refund.
