- Report: #856318
Report - Rebuttal - Arbitrate
Complaint Review: Vacation Tree Inc.
Vacation Tree Inc.1685 E. Main St. #201 El Cajon, CA 92021 Internet United States of America
Vacation Tree Inc. I did not get what I paid for or agreed to Internet
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January 2010 and they were very confident they could sell my timeshare. I paid
$699 to list my timeshare with Vacation Tree and to join the Superstar program.
They came up with the price $18,393 to sell it, that is how much they said my
time share was worth and how much they thought someone would pay for it. They
promised they would sell the timeshare and if not in 10 months, they would buy
it from me at market value. Every time I asked what Market value meant the
people that worked there, said, It will be around the listing price, maybe a
little under or it could even be more than $18,393, we cant really say because
every property is different. I followed
all the terms and when the 10 months was up they had not sold it. When asked for them to buy my time share, they
said it would be another 10 weeks to do research on what it was worth. Then
after an additional month I finally got my offer which was for only $389.16. Plus
I would need to pay an additional $699 for a transfer fee and all the rest of
the years maintain fees which is $442.
So really they are not buying my timeshare at all, and I have to pay them an
additional $751.84 on top off the $699 I already paid them in 2010. What
a scam and a rip offand fraud!! I have
asked for a refund, because I was led on with false information and they misled
me. When I asked for a refund, they said they did what they said they would
do. BUT in a very tricky, unethical way!!!
They made it seem the whole time that I would get around the price that
they listed it for and also, they said I would only have to pay the transfer
fee of the resort, which is only $299(When I called the resort to ask), so I
dont know where they get an additional $699, and also I was told in the
beginning I just had to have my maintenance fees current and up to date and now
they are telling me I have to pay for the rest of the year in advance. They are
bilking customers on the front end and the back end. There are companies that can take your
timeshare off your hands for a small fee like, Timeshare Cure and. And thats ok because they tell you in advance
thats what they do. But Vacation Tree is doing this by tricking people to pay
them a lot of money, and falsely advertising and promising you will make money.
When actually the customer is paying Vacation to take their timeshare. This is
not what I agreed to.
This business should be shut down; they take advantage of people and deceive
them. Also, I just found out it was illegal for them to ask for upfront
fees to sell my time share. (I heard this started in July 2010) SO they are
doing illegal things, doing fraud and tricking people.
This report was posted on Ripoff Report on 03/19/2012 04:17 PM and is a permanent record located here: http://www.ripoffreport.com/r/Vacation-Tree-Inc/internet/Vacation-Tree-Inc-I-did-not-get-what-I-paid-for-or-agreed-to-Internet-856318. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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