- Report: #655568
Report - Rebuttal - Arbitrate
Complaint Review: Vacations and Resorts
Vacations and Resorts931 Monroe Dr., Suite 102A-#423 Atlanta, Georgia United States of America
Vacations and Resorts Not only do they SCAM you selling; they get you through their "lawyers" Atlanta, Georgia
*Consumer Comment: ripped off by vacations and resorts
I was contacted by Mr Andrew Reid, (877-484-3027 X190) representative of Vacations and Resorts, regarding the sale of our timeshares at The Fountains in Orlando, FL at the end of July 2010. We were asked to pay $2197.00 for the sale to a qualified buyer which they stated they already had. The contract papers were received and sent back the same day (8/3/10) by overnight mail. At that time, I was told they had a sale ID: #991.
On 9/10/10, I wrote to them saying I was again faxing a copy of the contract and affidavits which I had sent overnight mail on 8/3/10, because I hadn't been told that I was also supposed to fax them. At that time, I spoke to "Stephanie, X341/Customer Service", and was upset that no one had told me about faxing those papers which they had had in their possession for over a month. I was given a tentative timeframe of "7-10 days for the title search, 2-3 weeks for the estoppel letters, then the financial papers will be sent". Since 9/10/10, I have tried numerous times (10/4, 10/5, 10/7, 10/18, 10/25) to reach anyone at Vacations and Resorts. There is a recording directing you to either "your party's extension" or "Customer Service" and no one is in either place. I have left messages for Andrew Reid and Staephanie countless times and gotten nothing .
Not only am I being scammed by Vacations and Resorts; they also directed me to a "legal service" to help recover fees I had lost at the other places I'd been scammed at. A representative (Natalie) collected a fee for legal help which has done the same thing as the timeshare company: nothing.
This report was posted on Ripoff Report on 10/26/2010 06:18 PM and is a permanent record located here: http://www.ripoffreport.com/r/Vacations-and-Resorts/Atlanta-Georgia-30308/Vacations-and-Resorts-Not-only-do-they-SCAM-you-selling-they-get-you-through-their-lawy-655568. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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