The salesmen here are dishonest.
I made a deal to purchase a Nissan Rogue for 21,000; this was roughly 2,500 below the sticker price. I figured that was a good deal because the economy was slow yet still fair to the dealership as they would make a profit.
I told the salesman, Michael, that I would buy the car that day if he could get me approved for 21,000. He repeated the deal to me and I said again, if he could get me the car for 21,000, I would but it that day.
He told me okay, went inside and then returned telling me that I had a deal. We began talking about the down payment and monthly payments. He then sent me to Kevin, the sales manager.
Kevin informed me that he could get me a great interest rate and then we went outside to look at my trade in vehicle. We came back in and discussed the monthly payment again. He told me everything looked good and sent me to sign the paperwork.
When I sat down to sign the paperwork, I was given eight or nine different pieces of paper to sign. Some of the papers I signed were about driving in the snow and another one was about seat belts. Finally, I was given the final invoice. There were 13 or 14 different numbers on this paper, but my attention was drawn to the bottom which was the total price. I was informed that it was more because it included tax, title and other fees.
I said that makes sense and signed the paper. I walked out the door and drove my new car home.
When I returned home, I looked at the paperwork and read the fine print. It was at this point that I realized they charged me full sticker price.
I called the next day to inform them of the issue and I spoke to Kevin on the phone. He basically informed me that it was my fault for signing the paperwork. I told him that I accepted responsibility for trusting the men and women at Valencia Nissan.
Do not trust Valencia Nissan. Even when I brought this to the attention of the general manager, they did nothing to make reparations for their shady practices. These are people of ill repute and not trustworthy. Buy your Nissan somewhere else and you might have a chance of dealing with decent, honest people.
On a side note, I went to the lot the night before to look at the inventory. I spoke with Goran, who was trying to pressure me into buying something that night. I told him I wanted to wait until the next morning (this was Saturday night). He asked me if I wanted to wait until Sunday because of God. He then told me that there is no God.
These people are frightening.