- Report: #335864
Report - Rebuttal - Arbitrate
Complaint Review: Valley International Airport,
Valley International Airport,3002 Heritage Way Harlingen, Texas U.S.A.
Valley International Airport, Harlingen, TX Customer service at airport for people with physical disabilities Harlingen Texas
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When I got to the airport, there was no curveside service and no one around to check in my baggage or obtain me a wheel chair. The driver didn't bother to offer me assistance either. So I was forced to weakly walk into the airport to seek out someone to get me a wheel chair and check in my baggage. I looked around and there was no one available to assist me. So feebly, I wandered over to the checkin counter and identified myself. Then, and only then did I get assistance.
The checkin clerk was very nasty with me when I asked her questions. Upon my return on May 19th, I encountered the same problem of wheelchair assistance. In fact, I couldn't find a taxi to take me home. I was forced to call a friend to pick me up. Can't there be something done about this problem?
This report was posted on Ripoff Report on 05/30/2008 03:07 PM and is a permanent record located here: http://www.ripoffreport.com/r/Valley-International-Airport/Harlingen-Texas-78550/Valley-International-Airport-Harlingen-TX-Customer-service-at-airport-for-people-with-ph-335864. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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