• Report: #862231

Complaint Review: Valley Van

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  • Submitted: Sun, April 01, 2012
  • Updated: Sun, April 01, 2012

  • Reported By: Mike Pipe — Woodmere New York United States of America
Valley Van
622 West Merrick Road Valley Stream, New York United States of America

Valley Van Inexperienced Installers, Rude Customer Service, Stole $3,000 Valley Stream, New York

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In November 2010 I went to Valley Van to inquire about accessories for our new 2010 Ford E150 cargo van. After speaking to the sales guy at the counter, I made an appointment to have $3,500 of accessories installed - including a Pioneer in dash navigation system, window tint, truck lettering, shelves and inside lighting.

Dropped it off a week later for the day. Picked it up that night. The next morning I see bubbles in the window tint, the truck lettering is not level AND the shelves I ordered were not installed.

When I called them asking about these issues and they said to call back later they were busy.

I called back in 30 minutes and the same guy told me to stop by and he would look at it.

Anyway, nothing happened.

2 months later the indash navigation system basically fell out of the dashboard. I went to Valley Van this time without calling to complain - and was told to come at 7 am in the morning and wait on line. Are you kidding me? I gave this store $3500 and got garbage instead.

I've done research on this company - too late now, and read over 20 complaints on Google, 3 complaints with the Better Business Bureau and UNLICENSED for the Nassau County Department of Consumer Affairs.

I tried to dispute the charge on my credit card but I was beyond the time to file a dispute.

STAY AWAY FROM VALLEY VAN. THEY INSTALL GARBAGE AND HAVE ZERO CUSTOMER RELATIONS OR SATISFACTION.

This report was posted on Ripoff Report on 04/01/2012 12:27 PM and is a permanent record located here: http://www.ripoffreport.com/r/Valley-Van/Valley-Stream-New-York-11580/Valley-Van-Inexperienced-Installers-Rude-Customer-Service-Stole-3000-Valley-Stream-N-862231. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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