- Report: #932915
Report - Rebuttal - Arbitrate
Complaint Review: Valore Books
Valore Books4241 Jutland Dr, Suite 302 San Diego, California United States of America
Valore Books Valore Books Scam - Beware Getting "International" Version of Textbooks - Total Ripoff San Diego, California
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My daughter is starting college at UPenn in two days. She received her list of textbooks a month ago, and was thrilled when she found one of the books on the ValoreBooks website for a very low price. She confirmed that the item for sale was the 4th Edition of "Applied Regression Analysis and Multivariable Methods by Kleinbaum, David G., Kupper, Lawrence L., Muller, Keith E." The day after she placed the order, she received a confirmation saying that the order had shipped, but three weeks later the book still hadn't arrived. Finally, late last week she got the book in the mail, but it was the INDIAN EDITION - not even the same book. I'll attach photos of the book they were supposed to send and the Indian one they actually sent nearly a month later.
When my daughter emailed the company they told her to ship it back and she has to pay for the shipping. They also said the order would be subject to a 15% restocking fee. Now she's ordering from Amazon, paying much more for the book, and hoping to get it in time before her class starts.
Avoid this company! They are a rip off.
This report was posted on Ripoff Report on 08/26/2012 07:40 PM and is a permanent record located here: http://www.ripoffreport.com/r/Valore-Books/San-Diego-California-92117/Valore-Books-Valore-Books-Scam-Beware-Getting-International-Version-of-Textbooks-To-932915. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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