- Report: #180056
Report - Rebuttal - Arbitrate
Complaint Review: Value City Furniture
Value City FurnitureBenwood, West Virginia U.S.A.
Value City Furniture Ripoff, a value for the employees, thieves Benwood West Virginia
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i called to find out why and they said they needed to change the date and would call back. they never did. i called them and they told me the warranty did not cover a simple scratch and they werent going to honor their warranty.
the sofa we bought from them was a joke as well. we paid 70 just for the stainsafe. the idiots at value city stained our couch with the stain protector. they refused to take it back claiming that it was not their place to fix their mistake. they admitted to staining the couch but refused to fix it.
they claimed that the salesman was supossed to give us a copy of the warranty with the cleaning kit. he did not. he simply gave us the display bottle ad said it was the same as the kit. they were supossedly out of the kit.
we ended up losing money on the couch and table and chairs because of their unwillingness and laziness in honoring warranties.
This report was posted on Ripoff Report on 03/08/2006 02:33 PM and is a permanent record located here: http://www.ripoffreport.com/r/Value-City-Furniture/Benwood-West-Virginia/Value-City-Furniture-Ripoff-a-value-for-the-employees-thieves-Benwood-West-Virginia-180056. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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