- Report: #222256
Report - Rebuttal - Arbitrate
Complaint Review: Value City Stainsafe Fabric Protection
Value City Stainsafe Fabric Protectionwww.value city furniture.com Covington, Kentucky U.S.A.
Value City Stainsafe Fabric Protection ripoff, they tell me that there is nothing they can do is a ripp off. Covington Kentucky
*Consumer Comment: Please READ your warranty before you post bad things about a company
*Consumer Suggestion: Stain Safe isnt Ignorant
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I purchased a living room suite in May of 06 and notice 3 weeks ago that I had food stains on the couch so I used the stain safe kit they gave me but it did not work,
Yesterday I noticed an ink stain on my couch and used the kit and it did not come out, so today i called stainsafe and explained to them the situation and they told me that the warranty do not cover ink stains and that I have 5 days to report the incident in order to get my couch cleaned.
I paid alot of money to have my furniture protected and for them to tell me that there is nothing they can do is a ripp off.
This report was posted on Ripoff Report on 11/26/2006 04:27 AM and is a permanent record located here: http://www.ripoffreport.com/r/Value-City-Stainsafe-Fabric-Protection/Covington-Kentucky/Value-City-Stainsafe-Fabric-Protection-ripoff-they-tell-me-that-there-is-nothing-they-can-222256. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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