- Report: #732318
Report - Rebuttal - Arbitrate
Complaint Review: Vanda King's Piano Showcase
Vanda King's Piano ShowcaseInternet United States of America
Vanda King's Piano Showcase Company ships low-quality and bogus products, no refund, yet.. Internet
*Author of original report: Interesting Response..
*UPDATE Employee: Customer ordered wrong item / Credit was Given
The last part was just some super cheap wood that was not even similar to the part I ordered The part I wanted was a pair of turned spindles used to support the piano's pedal assembly. What I got were two unturned, square 'sticks' that were not even the same size. These sticks had little shaping but were not what I needed.
I emailed the company asking what the deal was. They didn't understand what I got, but said they'd check with the wharehouse and see if the parts they had were correct.
As of this posting, I've never heard back about that, or anything. So I requested a Return Merchandise Authoriztion number, which they provided. I shipped the parts back, and have not heard anything since. No refund, no questions, nothing.
I guess maybe they think I sent back some garbage I made, thinking I'm trying to rip them off. Maybe they sent me the garbage so they could make that claim! Who knows, and it's impossible to tell since they haven't sent me any further information..
This report was posted on Ripoff Report on 05/23/2011 03:50 PM and is a permanent record located here: http://www.ripoffreport.com/r/Vanda-Kings-Piano-Showcase/internet/Vanda-Kings-Piano-Showcase-Company-ships-low-quality-and-bogus-products-no-refund-yet-732318. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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