- Report: #434469
Report - Rebuttal - Arbitrate
Complaint Review: Vanderbilt Mortgage And Finance, Inc.
Vanderbilt Mortgage And Finance, Inc.P.O. Box 9800 Maryville, Tennessee U.S.A.
Vanderbilt Mortgage And Finance, Inc. Inappropiately misleading information directed towards elderly consumers Maryville Tennessee
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After multiple phone calls to vanderbilt, Ms. Blair insisted that I call her on a Saturday, when she would be the only person in the office. On March 3rd, I finally was forced to cancel the first check, and send a second check for $32.37 more than the first one. I sent it overnight to a different address that this company has and it was recieved by a T. King. On March 7, 2009 I recieved from Vanderbilt THE ORIGINAL CHECK WITH A LETTER TELLING ME THE ACCOUNT HAD BEEN PAID OFF. The post mark on the envelope was dated March 3rd.
I sent the second check March 2nd. To my husband and I, who are elderly this sounds like we have been exploited for more money. In addition to the extra money to pay off the account, there is a fee I had to pay to cancel the first check and the price of overnighting the second check. In all I had to pay an additional $85.87 in funds.
Through out my dealings with the above individuals, I feel I was mislead, and exploited. They threatened to damage my husbands credit and followed through with that threat. I can only hope that my report can spare others the pain of dealing with such an irresponsible and unprofessional company, in addition I have filed a formal complaint with the Florida Attorney Generals Office. This is, in my opinion EXPLOTATION!
This report was posted on Ripoff Report on 03/15/2009 02:01 PM and is a permanent record located here: http://www.ripoffreport.com/r/Vanderbilt-Mortgage-And-Finance-Inc/Maryville-Tennessee-37802/Vanderbilt-Mortgage-And-Finance-Inc-Inappropiately-misleading-information-directed-towar-434469. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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