On April 3rd 2009 I went into Vandergriff Honda in Arlington. After 4 hours of negotiating payments and down payments and the trade in and pay off of my then current vehicle, we reached an agreement and I went in to sign paperwork on my new 2009 Honda Accord.
I was handed my copy of the contract with my payments listed and the date they were due. I thought the deal was complete.
Five days later I receive 2 calls from the Business manager and the finance manager telling me there is a problem with the financing and that the bank wants more money down or a co-signer. I tell them I don't have either and that is what I told them when we were making the deal to begin with.
They said don't worry, we are working with the bank. Some people are in their cars for a month before the banks finally approves them and worst case scenario is that you will have to bring the car back and we will give you yours back.
Bring the care back??!!! This can't be happening. These people at Vandergriff pretend to sell you a car that has already been 100% financed. Yet, they know the bank isn't buying the deal or maybe the bank did buy the deal and they are lying to get more money out of you. How do you really know???
Yes, they do have you sign the paper that says if the financing doesn't go thru you have to return the vehicle. But wait! They make you think that the financing DID go thru. They even ask you for a voided check so that if you want, the payments can be debited from your checking account. It's like the deal is complete.
They wait a few days and call you to tell you the deal will have to be re negotiated with a co-signer and that the bank will not take the deal unless they add the full warranty at a price of 2,000.00 and that they need to hike up the cost of the car to make up for what I am upside down on my trade.
I did get a co signer, my poor mom who is 74 yo. I should have just walked away, but needed the car and did not want to start this nightmare over with another dealer.
I am still mortified that this deal will not go thru and I will be contacted again and they will want something else. I felt as though I was dealing with the mob. I feel violated, and even though I like Honda products, every time I look at my car, I feel raped and humiliated.
These people are shady and take advantage of others. I'm quite sure they single out women who have little experience buying cars. I had a better experience going thru tote the note dealers in the past than these predators.
I am still trying to separate Honda products from Vandergriff Honda. I really hate these people and I hope others who don't have financing in place from their banks or credit unions will keep away from Vandergriff Honda.
Fort Worth, Texas