Vanguard Total Fraud, Said they would cancel and refund the $39 they took from my father, THEY DIDN'T Denver, Colorado

I started watching my Elderly Fathers checkign account about a year ago,  I noticed a $39 charge for VANGUARD,  303-920-1616   He didn't know anything about it,  i called to see what it was,  when I asked they hung up. I called again and got a message machine.  I continued to call over the next couple days and finally got someone,  I asked them to produce something saying that my father had said that they could take from his checking account whenever they wanted, They couldn't,  They took $39 out on 3/22/12 and then another $39 out on 4/3/12   $78 out in 10 days,   I finally got them to tell me that they would cancel the automatic transaction but would not refund any of the money,  Well here it is 1/16/13 and they just took out another $39 out of his account, so I called the number 303-920-1616   When they answered I asked them first of all what they did? and how they got my dads permission to take from his account. They Hung up on me again. When I called back I got a machine that said that they were closed for the day and to call back in the morning.   I sent an E-mail to the Attorney General of Colorado and a few other people.  I assume that a scam company like this doesn't really care what anybody does. but soemone needs to do something about these scum bags that prey on the elderly. I will continue to press the Attorney General until he does something or the company refunds my fathers $78 plus the $39 they just took out.  WATCH OUT