- Report: #358138
Report - Rebuttal - Arbitrate
Complaint Review: Vanilla Visa
Vanilla Visavanillavisa.com Fortson, Georgia U.S.A.
Vanilla Visa & Rite-Aid DO NOT BUY GIFT CARDS FROM RITE-AID OR VANILLA VISA!!! Fortson Georgia
*UPDATE EX-employee responds: the cards get scanned then once thats it
*Consumer Comment: Vanilla Visa Gift Cards RIPOFF More Trouble Than They Are Worth!
*Consumer Suggestion: Buyer should receive two receipts - Payment receipt and 'activation' receipt
My grandparents have bought 2 Vanilla Visa gift cards for me from Rite-Aid, worth $125. This does not include the $5.95 each that they charge you for a service fee.
The clerk must have simply scanned them and not activated them. This is a training error and is NOT the consumer's responsibility. Even with a receipt, I could not activate from another store. They were bought in North Carolina and I live in Alabama.
If the clerk does not activate, the cards are useless. When buying the 2nd one, my grandma asked: "Did you make sure you activated it?" The clerk thought that they did. This one doesn't work either and neither Vanilla Visa, nor Rite-Aid will take blame or MAKE GOOD ON UNDERSTOOD PROMISES.
DO NOT BUY GIFT CARDS FROM RITE-AID OR VANILLA VISA!!!
This report was posted on Ripoff Report on 08/01/2008 11:54 AM and is a permanent record located here: http://www.ripoffreport.com/r/Vanilla-Visa/Fortson-Georgia-31808/Vanilla-Visa-Rite-Aid-DO-NOT-BUY-GIFT-CARDS-FROM-RITE-AID-OR-VANILLA-VISA-Fortson-Geo-358138. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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