Vantage Funding Fraudenlent business practices Las Vegas, Nevada

When I first called this company and explained to them that someone fraudelently took the application out for a payday loan and had already filed a request for the money to be returned with my bank, these people were shady from the get go.  The so-called customer service rep kept asking for information to verify my account. Well if I didnt apply for the account how am I supposed to know that information.  THen when I asked to speak to a supervisor I was put on hold for more than 30 minutes both times that I did call. I asked for a direct name and contact number for a supervisor and was told that it was not possible to give that information...um yeah...right.  I said you know that is b.s. sister! Everytime I call I get the same woman who apparently is the only one working there.  They cant not tell me why they cannot credit my account for something I didnt apply for in the first place.  I also stated that it must have took less time for these scam artists to take this money out of my account than what they spent putting me on hold.  I also asked why when I did my part by filling out statements with the bank could they not do their part and put my money  back into my account.  She keeps saying that I agreed to the processing fee. How can you agree to something that you did not file for in the first place. What part of fraudulent did they not understand.  All I get is the run around.  Someone used my account info and I'm left with all the mess.  They were not helpful at all and I am sure they depend on people being frustrated and just letting them keep the 30 dollars.  I want to litigate! You know its a shady business and I use the term business lightly there, when you do not have a direct name and phone number to get ahold of a supervisor to help solve your issues.  Piracy!