• Report: #974599

Complaint Review: Vector Security

  • Submitted: Tue, November 27, 2012
  • Updated: Tue, November 27, 2012

  • Reported By: calendarcat — Columbia South Carolina United States of America
Vector Security
Internet United States of America

Vector Security Faulty system, poor customer service, promised repair never called, Internet

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Our choice to use Vector Security has turned out to be big mistake. They are a bit less expensive that ADT, but the system is faulty,alarms go off for no reason, areas need to be bypassed, and promised repair person never contacted us. We never know when it's going to go off - middle of the night, wee hours of the morning, middle of the afternoon. It's happened eight times, most recently four times within a few minutes until an area was bypassed. A repair person was promised, but we never heard from anyone. Today, I was put on hold. I sat through three cycles of music and tape, but had to finally hang up. I was working at the time and couldn't sit on hold too long. If something isn't fixed and fixed right away, we're going back to ADT or look into CPI. This is beyond ridiculous!

This report was posted on Ripoff Report on 11/27/2012 04:20 PM and is a permanent record located here: http://www.ripoffreport.com/r/Vector-Security/internet/Vector-Security-Faulty-system-poor-customer-service-promised-repair-never-called-Inter-974599. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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