• Report: #970024

Complaint Review: Vehicle History Utah

  • Submitted: Fri, November 16, 2012
  • Updated: Fri, February 26, 2016

  • Reported By: Christi — Layton Utah United States of America
Vehicle History Utah
Internet United States of America

Vehicle History Utah  VIN Search, Internet

*REBUTTAL Owner of company: Customer Service

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I wanted to check out the VIN number of a used vehicle I found on my local classifieds.  I performed a "google" search and one of the sites found was for www.VehicleHistoryUtah.com.  The search result stated:  Check Any VIN - It's Free | VehicleHistoryUtah.com When I entered the site, a block appeared to enter the VIN, which I did.  The bottom of the screen stated:  

Vehicle History vs. Carfax
How do we beat Carfax
Full Vehicle History$1.00 CarFax $35.00
Check Any Vin Free
Basic Vehicle History Free

And Much More...

Once I entered the VIN number, the system searched for different items and all said "ok".  The next screen stated:

Your Report Has Been Downloaded.We are Offering Your Report for a $1.00 National Vehicle Database Fee. Please Continue Now to Ensure You Get Your Report.

I clicked on "Show me my report" and got the next screen:

ItemPriceSpecial Discount: 1 Vehicle History ReportReport includes when available:- Historical Title- Rust Reports- Flood Damage- Remaining Warranty- Total Loss- Service Reports- Salvage History- Accident Reports- Airbags Deployed- and much more!$1.00Select Payment MethodTotal: $1.00

I entered my payment method and then the site informed me that my VIN number was either invalid or no history was available.  My account was immediately charted $19.95!

Upon further review, I discovered that my account will be charted $19.95 for 10 months for a total of $199.95! I will be calling tomorrow to cancel!

This report was posted on Ripoff Report on 11/16/2012 03:14 AM and is a permanent record located here: http://www.ripoffreport.com/r/Vehicle-History-Utah/internet/Vehicle-History-Utahnbsp-VIN-Search-Internet-970024. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 REBUTTAL Owner of company

Customer Service

AUTHOR: JoshCustomerService - (USA)

Dear Christi,

I am sorry for an inconvenience. If you would like a full refund of the amount or have any questions please email josh@myinfobill.com. I can refund the amount immediately once I get your account information. Again, please just sending me a quick email.


Josh F.
Customer Service Manager
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