• Report: #981697

Complaint Review: Vemeco/Fidelity automotive solutions

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  • Submitted: Thu, December 13, 2012
  • Updated: Thu, December 13, 2012

  • Reported By: Jerry — Lakeland Florida United States of America
Vemeco/Fidelity automotive solutions
P.O. Box 410 Alvarado, Tx 76009 Alvarado, Texas United States of America

Vemeco/Fidelity automotive solutions Warrantech Sat. Car broke down 110 miles from home called Co. to authorize repairs they are closed. Monday contacted said since I did not call my reimbursement would be $110.05 less than cost of repairs. Alvarado, Texas

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Saturday afternoon my car was towed from Daytona Beach, Fl to Acura dealership in Sanford, Fl. Starter motor rendered the car unable to start. Service Mgr. called for authorization to replace the starter motor and the office was closed. He left voice msg. stating problem & Vin # of car and policy #.

I read the policy and it clearly states that replacement parts may be new or remanufactured. Warrantech,Vemeco,Fidelity Automotive solutions reimbursed me $110.05 less than repair cost because I did not call in the claim (they were closed sat. afternoon) I had a choice to repair the car or rent a car for three days until they opened Monday for authorization. 

This report was posted on Ripoff Report on 12/13/2012 03:37 PM and is a permanent record located here: http://www.ripoffreport.com/r/VemecoFidelity-automotive-solutions/Alvarado-Texas-76009/VemecoFidelity-automotive-solutions-Warrantech-Sat-Car-broke-down-110-miles-from-home-ca-981697. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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