- Report: #1106399
Report - Rebuttal - Arbitrate
Complaint Review: Veranda Senior Apartments
Veranda Senior Apartments28355 SW 152 Ave Homestead, Florida USA
Veranda Senior Apartments Forged signatures and leases; do not return deposits to Senior Citizens Homestead Florida
*Consumer Comment: If the signature is forged take them to small claims court
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I wish to register a complaint against the management of this facility. I had applied for an apartment even before the completion of the apartments; at the end of June 2012, I was called offering me the apartment. At that time I paid a $500.00 deposit plus the monthly rent; I was specifically told by the then manager (a black lady who spoke Spanish) that the lease would be for one year and afterwards the lease would go on a monthly basis.
When the lease year was up, the management had changed; I was informed by the present manager that I had been randomly selected to go through another audit to see if I qualified to be a resident, (this seemed odd to me, specially when I had a perfect paying record). I submitted all the required documents and waited for the results. I was never officially notified, nor I heard anything; a couple of months later I asked and the manager told me everything was ok.
I recently bought a double wide trailer and decided to move, since I was going by the word of the former manager, and even the actual manager told me I had to have a walk through inspection to determine if I would get my deposit back. The day I turned in the keys, the apartment was clean and it passed inspection with the maintenance person; that is when I was told by the manager that I was breaking the lease and that I would not be getting my deposit back. When I asked what did she based her allegation on? She showed me a lease where I supposedly chose that option. I did not remember signing that particular lease, so I asked her to show me the signature; that is when I noticed the signature was forged. In other words the second lease, the so called audit, the never notifying me of the results seems to be a major blunder or scam.
I cannot believe this company makes it a practice to illegally retain monies from senior citizens that live on fixed budgets. I expect to get my deposit back ASAP or I will go public with this complaint and expose the fraudulent practices that are going on in this company. I already saw major complaints filed against the company in the Internet; I will do likewise, plus I will use every avenue at my disposal to expose the abuse being perpetrated by your company against senior citizens. I expect to hear from you soon to resolve this matter.
This report was posted on Ripoff Report on 12/12/2013 09:19 AM and is a permanent record located here: http://www.ripoffreport.com/r/Veranda-Senior-Apartments/Homestead-Florida-33033/Veranda-Senior-Apartments-Forged-signatures-and-leases-do-not-return-deposits-to-Senior-1106399. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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