- Report: #856966
Report - Rebuttal - Arbitrate
Complaint Review: Verbal Pet
Verbal PetSt Petersburg, Florida United States of America
Verbal Pet Jennifer Lutz dog trainer fraud scam unprofessional St Petersburg, Florida
*Author of original report: No Justification for Poor Quality Service
*REBUTTAL Owner of company: Testimonials...decide for yourself
At the end of the 3 months, my dog was NOT housebroken, had scar marks from a metal "training collar" and was completely infested with fleas. She did nothing to improve her separation anxiety and has not responded to any of my communications.
I have tried to call and email her multiple times to get a refund of my money with NO RESPONSE WHATSOEVER. I DO NOT recommend this circumstance for anyone. The ONLY result I received was spending over $1,500 and a lot of stress.
I have tried to reach out to Jennifer, and am still trying to get a refund! I have gone so far as to contact a lawyer and am wiling to take this to small claims court. I am also going to let everyone know about my experience- and if you want your dog trained, find a PROFESSIONAL.
This report was posted on Ripoff Report on 03/20/2012 06:43 PM and is a permanent record located here: http://www.ripoffreport.com/r/Verbal-Pet/St-Petersburg-Florida-/Verbal-Pet-Jennifer-Lutz-dog-trainer-fraud-scam-unprofessional-St-Petersburg-Florida-856966. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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